SHI International Corp. · 12 hours ago
Operations Administrator
Austin, TX USA
Full-time
Hybrid
Entry Level
$50K/yr - $60K/yr
1+ years expSHI International Corp. is a global provider of IT solutions and services, dedicated to helping organizations through technology. The Operations Administrator role involves providing high-level administrative and operational support to ensure smooth functioning of the Business Management Office's activities, including managing documentation and supporting leadership in operational excellence.
HardwareInformation TechnologySoftware
Responsibilities
Manage day-to-day administrative tasks for the BMO team, including scheduling meetings, preparing agendas, and maintaining accurate records
Support the development and maintenance of process documentation, SOPs, and compliance records
Support implementation of process improvements, including automation of recurring billing and load sheet utilization for invoicing
Support BMO Finance Specialist with recurring billings and other invoicing activities
Maintain and organize BMO documentation repositories, ensuring version control and accessibility
Support maintenance of the SOS catalog
Support data collection, validation and governance to ensure reliable information for business operations and reporting
Handle confidential information with discretion and integrity
Qualification
Required
Manage day-to-day administrative tasks for the BMO team, including scheduling meetings, preparing agendas, and maintaining accurate records
Support the development and maintenance of process documentation, SOPs, and compliance records
Support implementation of process improvements, including automation of recurring billing and load sheet utilization for invoicing
Support BMO Finance Specialist with recurring billings and other invoicing activities
Maintain and organize BMO documentation repositories, ensuring version control and accessibility
Support maintenance of the SOS catalog
Support data collection, validation and governance to ensure reliable information for business operations and reporting
Handle confidential information with discretion and integrity
Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace
Organizational Skills: Can maintain a clean and organized workspace and follow simple organizational systems when assigned
Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines
Communication: Can communicate simple ideas and information clearly
Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise
Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned
Reliability: Can demonstrate a willingness to complete assigned tasks on time and meet expectations
Continuous Improvement: Can identify minor areas for improvement and implement minor changes
Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned
Attention to Detail: Can demonstrate an ability to follow instructions and complete tasks as assigned
Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Basic
Ability to handle large volumes of work and meet tight deadlines - Basic
Ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Basic
Ability to research and resolve problems as they arise - Basic
Self-motivated with an upbeat attitude and the desire to learn new skills - Basic
Ability to learn fast, absorb knowledge, and apply newly learned information daily - Basic
Ability to engage in independent work to increase job related knowledge and skills - Basic
Preferred
Bachelor's degree in Business Administration or related field preferred
Experience: 1-3 years in administrative or business operations roles, ideally within IT or professional services
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Familiarity with collaboration tools (Teams, SharePoint) and CRM platforms (Dynamics)
Benefits
Medical
Vision
Dental
401K
Flexible spending
Company
SHI International Corp.
Think of SHI as your personal technology concierge.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Thai Lee
President and CEO
Dave Gruver
Field Chief Technology Officer
Recent News
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2025-11-08
Business Wire
2025-11-08
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