University of Massachusetts Amherst · 5 hours ago
Clerk IV (Administrative Support Specialist)
University of Massachusetts Amherst is seeking an Administrative Support Specialist (Clerk IV) to provide clerical and operational support. The role involves liaising between the Dean’s Office and various university departments, maintaining records, and assisting with faculty development programs.
EducationHigher EducationUniversities
Responsibilities
Prepares, reviews, and processes administrative forms and documentation related to staff, faculty, and student employees
Assists in maintaining records and tracking eligibility or progress for programs, awards, or appointments
Supports the preparation and submission of position descriptions, employment requests, and related documentation
Drafts correspondence, offer letters, and other official communications, ensuring adherence to approval workflows
Provides administrative support for faculty development programs, including tenure, promotion, and reappointment processes
Maintains accurate records of searches, appointments, and other administrative actions
Coordinates with departments, programs, and central offices to ensure smooth workflow and communication
Assists in onboarding or training department-level staff on administrative processes
Acts as a first point of contact for general administrative questions and may provide guidance on policies or procedures
Performs other duties as assigned
Qualification
Required
High School Diploma
At least three years of administrative support experience or related higher ed work. An Associate's Degree or higher may substitute for one year of experience
Flexibility to work with initiative and willingness to take on a variety of tasks
Extensive organizational skills and attention to detail
Ability to stay on task and work productively with a minimum of supervision
Ability to exercise sound judgment and maintain confidentiality
Ability to work both independently and to be part of an effective team with a highly cooperative and collaborative work style. Ability to adapt and work effectively as the situation changes
Excellent interpersonal communication skills with the ability to interact effectively and create and maintain harmonious relationships with a diverse population of staff, faculty, students, and off-campus constituents
Preferred
Experience working in a high education administrative office
Benefits
Fully-benefited position
Full benefits
Company
University of Massachusetts Amherst
The University of Massachusetts Amherst is a public research university offering undergraduate, master's, and doctoral programs.
H1B Sponsorship
University of Massachusetts Amherst has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (69)
2024 (77)
2023 (56)
2022 (79)
2021 (19)
2020 (31)
Funding
Current Stage
Late StageTotal Funding
$137.34MKey Investors
U.S. Department of DefenseU.S. Environmental Protection AgencyThe Howard Hughes Medical Institute
2024-09-18Grant· $7.9M
2024-07-16Grant· $6.37M
2023-11-16Grant· $2.5M
Leadership Team
Recent News
Research & Development World
2026-01-23
2025-12-17
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