Johns Hopkins All Children's Hospital · 20 hours ago
Patient Service Representative Supervisor
Lutz, FL
Full-time
Onsite
Mid Level
$20.62/hr - $32.99/hr
3+ years expJohns Hopkins All Children's Hospital is a healthcare organization dedicated to providing quality patient care. They are seeking a Patient Service Representative Supervisor who will supervise office personnel and oversee daily departmental operations to ensure a positive, patient-centric experience.
EducationHealth CareHealth DiagnosticsHospitalMedical
Responsibilities
Supervises daily office operations to ensure all services are provided in a professional manner to meet the patient’s, customer’s, and provider’s needs
Builds a collaborative, engaged team for an efficient, patient centric experience
Utilizes Language of Caring in all interactions
Orients, coaches, mentors and evaluates all office personnel within assigned area to ensure competency to meet hospital’s high standards
Provides input into the annual budget and operates within the boundaries of an established budget
Monitors timely reconciliation and release of clinic charges and accurate point of service collection procedures to support revenue cycle metrics
Ensures process for same day authorizations is consistent with processes in financial clearance
Actively participates in process improvement initiatives to enhance quality outcomes
Ensures location specific metric collection and goal attainment
Oversees patient appointment processes and ensures patient access goals are attained
Qualification
Required
A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement
Three (3) years medical office experience with knowledge of third party payer requirements and authorization experience
Ability to communicate effectively, both verbally and in writing, with strong interpersonal and team building skills; familiarity with medical terminology
Ability to prioritize and make sound decisions
Ability to supervise a team of Patient Service Rep employees
Knowledge of computer systems and electronic medical records
Company
Johns Hopkins All Children's Hospital
Johns Hopkins All Children's Hospital is a children's hospital located in St. Petersburg, Florida.
1001-5000 employees
H1B Sponsorship
Johns Hopkins All Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Melissa Macogay
Vice President, Chief Nursing Officer
Bethany Gregoire
Clincal Nurse Leader - CVOR
Recent News
2025-11-19
St Pete Catalyst
2025-11-07
St Pete Catalyst
2025-11-03
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