Teladoc Health · 2 hours ago
Director, Strategic Initiatives, Clinical Operations
United States
Full-time
Remote
Lead/Staff, Director/Executive
$150K/yr - $165K/yr
5+ years expTeladoc Health is the global virtual care leader, offering comprehensive virtual care solutions. The Director, Strategic Initiatives, Clinical Operations will lead the design, development, and execution of strategies within the Clinical Operations team to enhance clinical performance and optimize population health management.
Health CareMental HealthmHealthPrimary and Urgent CareTelehealthWellness
No H1B
Responsibilities
Collaborate with the senior leadership to identify, prioritize, and implement key strategic initiatives that advance organizational goals
Develop detailed roadmaps for clinical transformation projects, ensuring alignment with value-based care and population health strategies
Lead cross-functional teams to execute initiatives, ensuring timely delivery, measurable outcomes, and adherence to quality standards
Drive innovative clinical operations initiatives that enhance care delivery, operational efficiency, and patient outcomes in virtual and digital health environments
Identify and implement new technologies, processes, and care models to improve clinical workflows and outcomes
Lead change management efforts, fostering adoption of new initiatives across teams
Oversee the development and implementation of programs aimed at improving population health outcomes, reducing disparities, and managing risk
Utilize data analytics to identify trends, stratify risk, and design interventions for high-need patient populations
Collaborate with care teams to close care gaps and optimize preventive care efforts
Develop and oversee strategies that align clinical operations with value-based care objectives, including quality metrics, cost efficiency, and patient satisfaction
Partner with internal and external stakeholders to enhance care coordination and optimize performance in accountable care organizations (ACOs), Medicare Advantage, and other VBC arrangements
Serve as a key liaison between Clinical Operations and other departments, including IT, analytics, finance, and compliance, to ensure seamless integration of initiatives
Engage with external partners, payers, and regulatory bodies to support organizational goals
Communicate progress and outcomes of strategic initiatives to executive leadership and other stakeholders
Establish KPIs and performance metrics to measure the success of strategic initiatives
Analyze results, identify areas for improvement, and implement refinements to enhance impact
Promote a culture of continuous improvement across clinical operations teams
Qualification
Required
Clinical background or equivalent professional experience in healthcare, population health, or care delivery is required
5+ years in healthcare operations, with significant experience in digital health or virtual care environments
Formal training or certification in project management or process improvement (PMP, CAPM, Lean Six Sigma, Agile, or similar)
Expertise in data-driven decision-making and performance improvement methodologies (e.g., Lean, Six Sigma)
Exceptional project management and organizational skills, with the ability to manage multiple complex initiatives simultaneously
Strong analytical skills with the ability to translate data into actionable insights
Outstanding communication, collaboration, and stakeholder management abilities
Proven track record of leading large-scale transformational initiatives in clinical settings
Deep expertise in population health management and value-based care implementation
Preferred
Bachelor's degree in healthcare administration, business, public health, or a related field
Familiarity with regulatory requirements for virtual care and population health programs preferred
Strong understanding of virtual care delivery models, including telehealth platforms and digital care coordination tools
Benefits
Performance bonus
Inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Company
Teladoc Health
Teladoc is a telehealth platform that offers primary care, mental health, and chronic condition management services for patients.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$172.85MKey Investors
Silicon Valley BankIcon VenturesKleiner Perkins
2016-07-12Post Ipo Debt· $80M
2015-07-01IPO
2014-09-18Series C· $50.25M
Leadership Team
Charles Divita
Chief Executive Officer and Board of Directors Member
Dave Ross
Enterprise Chief Technology Officer
Recent News
The Motley Fool
2026-01-22
GlobeNewswire
2026-01-12
Company data provided by crunchbase