NEOGOV · 3 hours ago
County Administrative Support Specialist II / 61162239
Horry County, SC
Full-time
Onsite
Entry Level
$17.02/hr - $17.02/hr
2+ years expNEOGOV is seeking a County Administrative Support Specialist II to join the South Carolina Department of Social Services. The role involves providing advanced clerical support, assisting clients with TANF and SNAP applications, and performing various administrative duties to help stabilize and strengthen the lives of South Carolina's children and families.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The Administrative Specialist II performs a variety of advanced clerical and typing duties. Exercises judgment and discretion in various duties performed for the agency
Receives clients applying for TANF and SNAP benefits, explains services and registers applications, assigns caseworkers and scan registered applications in SCOSA
Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions and assembling folders for intake cases
Greets customers at the reception desk, discerns customers’ needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker
Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out cases, prepares alert changes, processes MR’s and scans into SCOSA, completes time studies, issues bus tickets, researches via computer County Government records for child support, real property and vehicle information
Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily
Orders supplies weekly for the clerical unit, submits faxes, replenish copiers and network printers with toner, paper and envelopes. Responds to quality control requests, assists the supervisor as needed and performs other related duties as required
Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintain separation of case files by program and purging closed case files as required for destruction and archives
To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data
Performs emergency disaster management services to include American Red Cross sheltering and Disaster SNAP duties; performs other related duties as required
Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement
Qualification
Required
A High School Diploma and two (2) years of clerical experience
A Bachelor's or Associate Degree may be substituted for all or part of the work requirements
Selected positions may require the ability to type at a corrected rate of 35 words per minute
Must have a valid driver's license and access to motor vehicle
Ability to enter information into computer
Must have a high tolerance for noise or irate clients
Must be able to travel to attend regional and/or state meetings and training
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Program
Generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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