TriMark USA · 21 hours ago
Inside Sales Coordinator
Lenexa, KS
Contract
Hybrid
Entry Level
1+ years expTriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. The Inside Sales Coordinator plays a pivotal role in supporting the inside sales team by managing various sales-related tasks and activities, enhancing customer relationships, and driving sales growth.
Wholesale
Responsibilities
Respond promptly to customer inquiries via phone, email, or chat, providing product information, pricing, and assistance with order placement
Build and maintain strong customer relationships by delivering exceptional service and addressing customer needs and concerns effectively
Assist the sales team with order processing, including entering orders into the system, coordinating shipments, and managing delivery schedules
Prepare sales quotes, proposals, and contracts, ensuring accuracy and completeness before submission to customers
Manage inbound leads and inquiries, qualifying leads based on predefined criteria and distributing them to the appropriate sales representatives
Follow up with leads to assess their level of interest, provide additional information, and schedule sales appointments or demonstrations as needed
Maintain accurate and up-to-date records of sales activities, customer interactions, and order status in the CRM system
Generate reports and analyze sales data to track performance metrics, identify trends, and evaluate sales effectiveness
Communicate regularly with sales representatives to provide updates on customer inquiries, orders, and opportunities
Address customer issues and concerns promptly, collaborating with internal teams to resolve issues and ensure customer satisfaction
Qualification
Required
Experience in sales coordination or a related field
Strong organizational skills
Attention to detail
Customer-focused mindset
Ability to respond promptly to customer inquiries via phone, email, or chat
Ability to build and maintain strong customer relationships
Assist the sales team with order processing
Prepare sales quotes, proposals, and contracts
Manage inbound leads and inquiries
Follow up with leads to assess their level of interest
Maintain accurate and up-to-date records of sales activities in the CRM system
Generate reports and analyze sales data
Communicate regularly with sales representatives
Address customer issues and concerns promptly
Strong communication and interpersonal skills
Excellent organizational skills
Proficiency in CRM software and Microsoft Office suite (Word, Excel, Outlook)
Ability to analyze sales data and generate reports
Team player with a positive attitude
Adaptability and flexibility to work in a fast-paced environment
Bachelor's degree in Business Administration, Marketing, or related field (preferred), or equivalent military or practical experience
1 – 2 years of experience in sales coordination, customer service, or a related field
Ability to successfully pass a background check post offer acceptance
Preferred
Bachelor's degree in Business Administration, Marketing, or related field
Previous experience with CRM software and order management systems
Demonstrated ability to thrive in a collaborative team environment
Benefits
Medical
Dental
Vision
Tuition Reimbursement
Pet
Legal Insurance
401k
Community Service Day
Spotlight Awards
National Sales Excellence Awards
CFSP Prep Certification Program
Company
TriMark USA
TriMark USA is one of the country’s largest full-service providers of equipment, supplies, and design services to the foodservice industry.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Diane Fowler
Chief Financial Officer - North Region
Frank Lordi, CPA
Chief Financial Officer
Recent News
2022-01-08
Company data provided by crunchbase