US Tech Solutions · 1 hour ago
Desktop Service Technician
Austin, TX
Contract
Onsite
New Grad, Entry LevelUS Tech Solutions is a global firm providing a wide-range of talent on-demand and total workforce solutions. They are seeking a Desktop Service Technician to provide first-level IT support to clients and assist with device setup and troubleshooting.
Information Technology
Hiring Manager
Megha Arora
Responsibilities
Provide first-level IT support to in-person clients
Help set up devices and mobile accessories
Communicate status updates with internal clients
Ensure that requests are being prioritized and closed in a timely manner
Work alongside a senior IT Technician who can help with escalations and provide guidance to advance your IT support knowledge
Qualification
Required
Basic understanding of Windows troubleshooting
Familiarity with Android/iOS environments
Customer-oriented mindset
Ability to take clear notes and capture problems correctly
A general understanding of macOS is a plus but not required
Preferred
Familiarity with PowerShell or command line interface (CLI)
CompTIA A+ certification
Prior customer service experience
Familiarity with networking concepts (DNS, LAN, WAN)
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
Founded in 2000
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
Kelly Services, Inc.
2025-05-17
GlobeNewswire News Room
2024-12-13
Company data provided by crunchbase