AARP · 4 hours ago
Business Technology Manager
Washington, DC
Full-time
Hybrid
Senior Level
$104K/yr - $115K/yr
5+ years expAARP is the nation's largest nonprofit dedicated to empowering people 50 and older. The Business Technology Manager will lead the administration and evolution of business technology platforms to meet emerging business needs and align with AARP’s technology standards.
ElderlyNon ProfitSocial Impact
No H1B
Responsibilities
Manages technology projects and cross-functional teams to determine resources needed and responsibly stewards them, tracks progress against established timelines, evaluates training, and monitors adoption. Collaborates across teams during the discovery phase to assess value, usability, and feasibility of enhancement concept and experience
Provides strategic guidance on the department's technology roadmap and manages the process of designing and implementing improvements and new functionality in technology applications
Creates product strategies and roadmaps based on a deep understanding of the product technology stack, department goals and consumer needs. Leads technical engagements utilizing an agile planning and development methodology
Acts as a business liaison with technology and vendors and provides end-user training and support. Provides counsel to other business units in the execution of technology initiatives and digital engagement. Collaborates with management and IT to identify opportunities to streamline technology processes that support the business unit. Engages with internal and external vendor teams to establish priorities, manage work requests, and ensure on-time delivery of enhancements
Gathers an in-depth understanding of the organization's technical landscape, data management practices, workflows, and data available across the organization. Advises on data accuracy and integration best practices, as needed
Defines and translates strategic business ideas into technical product implementations utilizing actionable, digestible user stories and acceptance criteria, ensuring all organizational, regulatory, and strategic compliance requirements and objectives are met
Utilizes technology to advance AARP and consumer priorities. Serves as a resource within their business unit on appropriate tools/software and shares expertise openly and accessibly to advance business unit priorities and projects, and to meet critical goals
Qualification
Required
Bachelor's degree
5+ years of related experience
3+ years of experience managing technical projects and acting as a liaison between business and technical teams
Solid technical acumen with the ability to understand system integrations and data flows
Excellent interpersonal skills with a demonstrated ability to influence, design, and implement strategic plans
Ability to lead cross-functional teams and work in a highly matrixed work environment
Excellent project management, planning and organization skills
Ability to adapt to changing priorities and balance a variety of initiatives
Regular and reliable job attendance
Effective verbal and written communication skills
Exhibit respect and understanding of others to maintain professional relationships
Independent judgement in evaluation options to make sound decisions
In office/open office environment with the ability to work effectively surrounded by moderate noise
Benefits
401(k)
100% company-funded pension plan
Health, dental, and vision plans
Life insurance
Paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave
Performance-based and peer-based recognition
Tuition reimbursement
Company
AARP
AARP is leading a revolution in the way people view and live life after 50.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Consumer Technology Association
2019-07-29Grant
Leadership Team
M
Myechia Minter-Jordan
Chief Executive Officer
Andy Miller
SVP, Innovation & Product Development
Recent News
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