Hinduja Tech Limited · 2 hours ago
Information Technology Support Specialist
Farmington, MI
Contract
Onsite
Mid, Senior Level
3+ years expHinduja Tech Limited is seeking an Information Technology Support Specialist for a 3-month contract role. The primary responsibility is to serve as the main IT point of contact for the U.S. office, providing IT support and managing equipment and infrastructure.
AutomotiveEnterprise Resource Planning (ERP)Information TechnologyMechanical EngineeringSoftware
Responsibilities
Serve as the primary IT point of contact for the U.S. office, providing a professional and approachable presence
Act as first‑line IT support, triaging user tickets and escalating or prioritizing as directed by UK IT leadership
Coordinate IT onboarding and offboarding, including laptop provisioning, reassignment, and secure disposal
Receive, track, and inventory on‑site IT equipment and assets
Perform routine checks of local IT infrastructure (e.g., Wi‑Fi coverage, network ports, UPSs, servers, and access points)
Support basic hardware maintenance, including drive replacement in PowerVault systems
Monitor and report overall IT health and end‑user sentiment through department meetings and regular feedback
Assist onsite US Controlled IT Environment by supporting the following efforts:
Take direction on tasks and priorities from US IT Contact when Commercial environment user needs are met
Assist with documenting the IT environment and procedural aspects of operation within
Assist with baselining and deploying new computers to users
Research solutions for IT hurdles within the environment that fit within CMMC guidelines or provide options for approval
Qualification
Required
Serve as the primary IT point of contact for the U.S. office, providing a professional and approachable presence
Act as first‑line IT support, triaging user tickets and escalating or prioritizing as directed by UK IT leadership
Coordinate IT onboarding and offboarding, including laptop provisioning, reassignment, and secure disposal
Receive, track, and inventory on‑site IT equipment and assets
Perform routine checks of local IT infrastructure (e.g., Wi‑Fi coverage, network ports, UPSs, servers, and access points)
Support basic hardware maintenance, including drive replacement in PowerVault systems
Monitor and report overall IT health and end‑user sentiment through department meetings and regular feedback
Take direction on tasks and priorities from US IT Contact when Commercial environment user needs are met
Assist with documenting the IT environment and procedural aspects of operation within
Assist with baselining and deploying new computers to users
Research solutions for IT hurdles within the environment that fit within CMMC guidelines or provide options for approval
Preferred
3-5 years of experience minimum
5+ years of experience preferred
Prior helpdesk experience ideal, with a strong background in documenting tickets and change-management work
Possess ability to communicate with higher management and proficient at reporting progress
Display excellent problem-solving skills and the ability to think critically to resolve technical issues
Background in 3 or more of the following environments (wish list)
Defender XDR
Microsoft Azure
Microsoft Sentinel
Microsoft Entra and InTune
Windows Server 2022
Company
Hinduja Tech Limited
Hinduja Tech (HT), part of the multi-billion-dollar global business conglomerate, Hinduja Group, provides product and digital engineering solutions.
1001-5000 employees
H1B Sponsorship
Hinduja Tech Limited has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (36)
2023 (27)
2022 (82)
2021 (44)
2020 (41)
Funding
Current Stage
Late StageTotal Funding
$50MKey Investors
Creador
2024-03-14Private Equity· $50M
2021-02-25Acquired
Recent News
2025-12-12
2025-12-12
Business Standard India
2025-03-27
Company data provided by crunchbase