UniBank for Savings · 9 hours ago
Relationship Banking Supervisor
North Grafton, MA
Full-time
Onsite
Mid LevelUniBank for Savings is seeking a Relationship Banking Supervisor to join their Grafton Branch team. The role involves overseeing operational excellence, ensuring compliance with laws and regulations, and providing exceptional customer service while mentoring retail Branch staff.
BankingFinancial Services
Responsibilities
Overseeing on-site operational excellence at the Branch
Operational compliance
Internal controls and security policies and procedures
Ensure compliance with all laws, regulations and Bank policies
Work alongside the retail Branch staff
Be a manager and mentor to them
Model exceptional customer service
Help coach the other members of the team to reach these standards
Qualification
Required
Full-time availability
Experience in delivering exceptional customer service
Ability to learn new things
Experience in overseeing operational compliance
Knowledge of internal controls and security policies and procedures
Understanding of compliance with laws, regulations, and Bank policies
Experience in managing and mentoring staff
Ability to model exceptional customer service standards
Coaching skills to help team members reach customer service standards
Company
UniBank for Savings
Bank Different. Bank Unique. Bank UniBank. Since 1870 Member FDIC. Equal Housing Lender. NMLS# 583135 www.unibank.com
Founded in 1870
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$10M2020-10-02Debt Financing· $10M
Leadership Team
Michael Welch
Chief Executive Officer
Matt Wally
Worcester Market Executive
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