University General Dentists · 4 hours ago
Front Desk Administrator / Patient Coordinator
Knoxville Metro
Full-time
Onsite
New Grad, Entry LevelUniversity General Dentists is seeking a Front Desk Administrator / Patient Coordinator responsible for managing the entire Patient Experience from scheduling the appointment to check-out. The role includes greeting patients, scheduling appointments, managing records, and handling office supplies.
DentalHealth CareHealth Diagnostics
Responsibilities
Greet, welcome and check-in patients
Schedule patient appointments
Assist patients with completing necessary forms
Confirm appointments and maintain timely communication with patients
Collect patient co-pays and estimated out-of-pocket expenses
Verify insurance eligibility and benefits
Confirm patient charges and procedures
Securely store and handle patient records in compliance with HIPAA regulations
Accurately file thorough and up-to-date patient information
Obtain and record accurate patient demographic and medical information
Scan documents into patient charts
Manage laboratory cases, prepare for send, receive and distribute
Timely submit patient information to referring offices while complying with HIPAA regulations
Monitor and maintain inventory of dental office supplies
Manage and stock front office supplies
General office duties; answering phones, emails, voicemails, filing and faxing
Be an active participant in team meetings
Be engaged and involved with the team’s success
Qualification
Required
High school diploma or equivalent
Dental office experience is preferred
Sound knowledge of dental terminology and general administrative skills
Excellent telephone etiquette
Exceptional organizational skills
Great customer service skills
Maintain effective rapport with patients, doctors, other staff members and community
Effective verbal and written communication
Be a team player
Preferred
Dental office experience
Benefits
Generous PTO & Bonus Program
Supplemental Insurance Offered
Company
University General Dentists
University General Dentists offers cosmetic and general dentistry, dental implants, extractions, and mouth reconstruction services.
Founded in 1998
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase