Spreetail · 4 hours ago
Senior Account Manager - Bilingual (Mandarin/English)
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $170K/yr
5+ years expSpreetail is one of the fastest-growing ecommerce companies, focused on helping brands increase their market share. The Senior Account Manager will drive the growth of China-based brands in U.S. e-commerce by managing fulfillment across multiple marketplaces and advising on long-term growth strategies.
E-CommerceInformation TechnologyLogisticsRetailSoftware
Responsibilities
Drive brand growth by assessing the full GMV potential of each brand and building smart, competitive fulfillment contract models. Use market insights to identify realistic opportunities and maximize impact
Translate long-term brand goals into clear, actionable steps and inspire teams, peers, and brand leaders to execute strategy at every touchpoint
Own account health by monitoring daily performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, taking decisive action to keep brands thriving
Forge strong relationships with business leaders at all levels, lead brand communications, manage feedback, and deliver projects with precision and excellence while always going above and beyond to provide a best-in-class brand experience
Deliver insightful brand reporting with actionable recommendations, lead calls, track questions, drive follow-ups, and complete weekly business reviews to identify gaps and ensure results
Qualification
Required
Native Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brands
Bachelor's degree in Business, Finance, Project Management, or Client Services
5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, including project or account management experience, particularly with brands importing from China
Proven ability to thrive in fast-paced environments, engaging confidently with client leaders at all levels, from C-level executives to support teams
Strong independent and team management skills with creative problem-solving, exceptional writing, phone, and presentation abilities, and a focus on delivering results on time
Benefits
Generous vacation policy
Paid time-off for your wedding week
Paid parental leave
Affordable medical, dental and vision plans with coast-to-coast coverage
Free telehealth and on-demand mental health resources
Paid time off to do it
Company
Spreetail
Spreetail is a global ecommerce accelerator that provides manufacturers with logistics and channel management.
1001-5000 employees
H1B Sponsorship
Spreetail has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (39)
2022 (32)
2021 (22)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$208MKey Investors
McCarthy Capital
2023-02-16Private Equity· $208M
Leadership Team
Joshua Ketter
Global CEO
Brett Thome
Building Future Pillars At Spreetail
Recent News
Destination CRM
2025-12-12
Business Wire
2025-12-11
2025-10-27
Company data provided by crunchbase