Docusign · 20 hours ago
Employee Relations Business Partner - Specialist
United States
Full-time
Remote
Senior Level
5+ years expDocusign is a leading company in e-signature and contract lifecycle management, committed to simplifying business processes. The LatAm ER Business Partner will serve as a trusted advisor handling complex employee relations issues, conducting investigations, and developing HR policies to foster a positive work environment.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
Responsibilities
Plan and conduct prompt, thorough, and impartial investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, and other allegations related to potential violations of rules, regulations, policies, and procedures in partnership with Legal
Analyze evidence, and document findings in clear, comprehensive, and professional investigation reports
Communicate regularly to relevant stakeholders; including Legal, HR Business Partners, business leaders, and involved parties regarding pending investigations
Ensure all investigations and employee relations remediation plans comply with applicable employment laws, regulations, and company policies and procedures
Address accommodation and caregiver exception requests to ensure compliance, business alignment, seamless coordination, and exceptional service delivery for employees
Utilize case management systems to track and analyze investigation data, identify recurring issues/trends, and recommend proactive mitigation strategies
Create, update and administer HR policies and procedures that pertain to employee relations
Conduct training to HR and managers regarding compliance related policies and procedures
Participate in projects as needed
Qualification
Required
Bachelor's degree in a related field
5+ years of related experience
3+ years of demonstrated ability conducting investigations, including interviewing complainants, witnesses, and respondents, analyzing investigative data, production of investigative documentation, and reporting out to relevant stakeholders
Experience working in an international company with a shared services structure, within a matrixed environment
Experience with employment and labor law, collective agreements and collaborating with Unions/Work Councils or shop stewards (if any)
Fluent in English, Spanish, and Brazilian Portuguese
Experience with Latin American labor laws regulations and general HR practices; particularly in Brazil and Mexico
Preferred
High levels of empathy, discretion, and emotional intelligence to handle sensitive situations with care and that build trust with employees at all levels
Proficiency in mediating disputes and finding equitable resolutions that maintain trust and respect
Ability to critically assess complex situations, synthesize information, and develop effective and timely solutions
Experience developing effective relationships with and provide guidance and coaching to HR business partners, managers, and leadership on complex employee relations issues
Excellent written and verbal communication skills to prepare clear reports, provide updates, and communicate findings and recommendations to stakeholders
Experience in a high-tech environment
Technical Agility with the following tools: Google Suite, Workday, Zoom Video Conferencing, HR Acuity ER case management system
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
5001-10000 employees
H1B Sponsorship
Docusign has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (337)
2023 (236)
2022 (249)
2021 (236)
2020 (115)
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Leadership Team
Allan Thygesen
Chief Executive Officer
Sagnik Nandy
Chief Technology Officer
Recent News
2026-01-22
Company data provided by crunchbase