Inhabit® · 1 day ago
Strategic Account Manager
Knoxville, TN
Full-time
Hybrid
Senior Level
5+ years expInhabit is a collective of tech-forward companies serving the residential, commercial, and short-term rental industries. The Strategic Account Manager is responsible for building and maintaining strong relationships with key clients, ensuring their long-term success and growth by optimizing digital marketing strategies and providing data-driven insights.
CommercialProperty ManagementResidentialSaaS
Responsibilities
Serve as the primary point of contact for key clients, fostering strong, long-term partnerships
Develop a deep understanding of each client’s business objectives, challenges, and growth opportunities
Conduct regular strategic business reviews to assess performance, provide recommendations, and align on future initiatives
Proactively address client concerns, ensuring high levels of customer satisfaction and retention
Track key account performance metrics, ensuring clients are achieving their goals
Provide data-driven recommendations based on analytics, industry benchmarks, and emerging market trends
Assist clients in leveraging technology and marketing tools to increase direct bookings and optimize revenue
Identify opportunities to upsell and cross-sell Bluetent’s suite of services, including digital marketing, website solutions, and distribution strategies
Work closely with internal teams (sales, marketing, and product) to tailor solutions that drive measurable results for clients
Analyze client data and industry trends to provide strategic insights and maximize ROI on digital marketing and distribution efforts
Advocate for clients’ needs internally to help shape product development and service enhancements
Qualification
Required
5+ years of experience in account management, digital marketing, or strategic consulting, preferably within the vacation rental, hospitality, or travel technology industry
Knowledge of SEO, PPC, email marketing, direct booking strategies, and digital distribution channels
Excellent communication and relationship management skills, with the ability to present complex data and insights in a clear, actionable manner
Proactive problem solver with a client-first mindset and a passion for driving business success
Ability to analyze performance data and translate it into strategic recommendations
Experience using CRM and marketing analytics tools to manage client relationships and track success
Bachelor's degree in marketing or equivalent experience
Benefits
Competitive Pay
Health Insurance: Medical, Dental, Vision and Prescription Plans
Health Savings Accounts
Flexible Spending Account
Dependent Flexible Spending Account
Critical Illness
Accident
Retirement Savings Plan (401K) with discretionary company match
Short and Long Term Disability
Company Paid $25,000.00 life insurance
Supplemental Life and AD&D Insurance
Employee Assistance Program
Paid Holidays
Paid Vacation
Paid Volunteer Time
Inhabit Employee Discount Programs
Company
Inhabit®
Inhabit is a software company serving the residential and vacation property management industries.
Founded in 2016Knoxville, Tennessee, USA
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Blackstone Tactical OpportunitiesGoldman Sachs Merchant Banking DivisionInsight Partners
2024-12-02Series Unknown
2020-12-18Private Equity
2019-01-29Seed
Leadership Team
John Kristel
President and Interim CEO
Shane Cobb
Vice President, Human Resources
Recent News
2025-11-18
2025-11-11
Company data provided by crunchbase