Mark43 · 12 hours ago
Deal Desk Analyst
United States
Full-time
Remote
Entry, Mid Level
2+ years expMark43 is a company that empowers communities and their governments with innovative technologies to enhance safety and quality of life. The Deal Desk Analyst will support sales and account management teams by ensuring customer pricing, deal structures, and commercial terms are accurate and compliant, while also facilitating the quote to cash process.
GovTechInformation ServicesLaw EnforcementPublic SafetySoftware
No H1B
Responsibilities
Partner with Sales, Ops, Account Management, Channel, and Finance across quote to cash process
Ensure pricing and deal accuracy
Calculate and validate pricing for new and renewal deals, including discounts, bundles, tiered pricing, and multi-year structures
Ensure all pricing aligns with approved price lists, discount thresholds, and commercial policies
Identify pricing discrepancies, calculation errors, or policy deviations and resolve them prior to deal submission
Maintain accuracy across quotes, order forms, and deal documentation
Partner with Finance, Legal, and Commercial Ops to interpret and apply policies consistently
Serve as a trusted partner to Sales, Sales Ops, and Commercial Operations on deal structure and pricing questions
Provide guidance to Sales on compliant deal configurations and pricing scenarios
Assist in improving deal desk processes, templates, and tools to reduce errors and cycle time
Provide field team with guidance and support around deal structuring and quote requests, from initial quote to final order
Ensure compliance with Legal, Business, and Mark43 operational and discount policies
Build tools and reference guides for field-guided selling
Be a critical enabler of deal formation and execution, focusing on minimizing sales cycle times
Qualification
Required
2-5 years of experience in Deal Desk, Sales or Sales Operations (with particular focus on pricing and quoting)
Familiarity with CPQ tools and contract/order workflows
Experience working in a regulated, public sector, or policy-driven environment
Experience at a B2B SaaS company; government sales (B2G) experience preferred
Fluency in Confluence, Microsoft Office, Jira, CPQ, Salesforce, and Contract Management systems
Extreme attention to detail and accuracy-first mindset
Strong analytical and problem-solving skills
Ability to balance speed with precision under deal pressure
Comfortable pushing back diplomatically when deals are non-compliant
Empathy for users who may be unlike yourself
An open mind and a humble attitude
Ownership over your work and commitment to every part of a task, from big picture to small details
Self-motivated, detail-oriented, and committed to quality
Passion for supporting law enforcement, first responders, and other government agencies
Ability to manage multiple priorities in fast-paced environment
Preferred
Experience at a B2B SaaS company; government sales (B2G) experience preferred
Experience with multiple CPQ systems (Salesforce CPQ or similar) preferred
Experience building with AI a plus
Benefits
Opportunities for career growth in an environment where your achievements are celebrated.
Clear contributions to building mission-critical and socially responsible software to enable first responders to better serve their communities.
Work in a fast-paced, collaborative team environment with various Mark43 teams, such as Marketing, Business Development, Implementation, Customer Success, Product Management, Finance, Legal, and IT.
A team that respects and embraces your ideas and expertise.
Coworkers motivated by pursuing excellence, rather than personal gain.
A workplace dedicated to supporting and bettering public safety and government agencies.
Company
Mark43
Mark43 offers cloud-based public safety software for law enforcement to ensure accurate responses.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$268.82M2024-05-31Series E· $40M
2021-07-12Series E· $101M
2020-04-01Series D· $50M
Leadership Team
Flo Mayr
Co-Founder
Scott Crouch
Co-Founder and Chairman of the Board of Directors
Recent News
Morningstar.com
2026-01-23
Company data provided by crunchbase