Superior Insurance Partners · 1 day ago
Commercial Account Manager
Superior Insurance Partners is seeking a Commercial Account Manager to join their growing team in Eau Claire, WI. The role involves delivering exceptional customer service, managing client needs, and collaborating with the sales team to maintain an established book of business.
Commercial InsuranceHealth CareInsuranceLife Insurance
Responsibilities
Effectively manage high volume of incoming calls
Identify and assess client needs to achieve satisfaction
Quoting, endorsements, certificates and will own the renewal process
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution
Keep records of customer interactions, process customer accounts and file documents
Qualification
Required
2+ years client service experience working commercial lines insurance
Property and Casualty Insurance License
Experience with agency management systems
Proficiency in Microsoft Office
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Superior Insurance Partners
Superior Insurance Partners is an insurance company that provides health insurance, commercial insurance, and employee benefits services.