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Google · 8 hours ago

Senior Product Manager, Help Guide, gUP

Irvine, CA

Full-time

Onsite

Senior Level, Lead/Staff

$183K/yr - $271K/yr

8+ years exp

Google is a leading technology company focused on putting users first. In this role, you will work cross-functionally to guide products from conception to launch, specifically driving the next generation of support capabilities leveraging AI for the Help Guide team.

AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Define, own, and advocate the Help Guide platform goal, strategy, and multi-year roadmap

Drive the full product life-cycle, from ideation to launch and iteration, collaborating closely with Engineering, UX, Product Management, and Analytics to deliver impactful solutions

Define and analyze key metrics to measure success, make informed product decisions, and develop strategies to improve user engagement, satisfaction, and support outcomes

Lead and influence local and cross-functional partners to ensure alignment and delivery. Mentor junior PMs, fostering product craft and team growth

Qualification

Product managementGenerative AITechnical product launchData analysisCross-functional collaborationPassion for consumer productsCommunicationProblem-solving

Required

Bachelor's degree or equivalent practical experience

8 years of experience in product management or related technical roles

3 years of experience taking technical products from conception to launch (e.g., ideation to execution, end-to-end, 0 to 1, etc)

Experience with the domain area of Generative AI or Large Language Models

Preferred

Experience working closely with engineering to understand infrastructure design and trade-offs

Experience turning broad, ambiguous problems into clear, well-structured projects

Experience collaborating with complex, cross-functional teams on high-velocity projects

Ability to define metrics, analyze experiments, generate insights, and communicate results to the wider organization

Excellent communication skills including presenting regularly to executive leadership

Passion for consumer products, customer support, next-gen technologies

Benefits

Bonus

Equity

Benefits

Company

Google

Glassdoor4.4

Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.

Founded in 1998

Mountain View, California, USA

10001+ employees

https://www.google.com

H1B Sponsorship

Google has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8763)

2024 (8872)

2023 (9682)

2022 (11626)

2021 (9109)

2020 (9785)

Funding

Current Stage

Public Company

Total Funding

$26.1M

Key Investors

Andy Bechtolsheim

2004-08-19IPO

1999-06-07Series Unknown· $25M

1998-11-01Angel· $1M

Leadership Team

Sundar Pichai

CEO

Thomas Kurian

CEO - Google Cloud

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