Akido Labs · 13 hours ago
Housing Navigator - Community Supports (LA)
Los Angeles
Full-time
Hybrid
Entry Level
$22/hr - $28/hr
1+ years expAkido Labs is an AI-powered healthcare provider focused on addressing America’s physician shortage. They are seeking Housing Navigators to support community housing programs, helping individuals experiencing homelessness transition into stable housing and maintain tenancy through various support services.
Health CareInformation Technology
Responsibilities
Conduct housing assessments to identify member needs, preferences, barriers, and strengths
Complete and maintain Housing Plans in accordance with Community Supports requirements
Assist members with:
Housing searches and unit identification
Completing housing applications
Gathering required documentation (ID, SS card, income verification, disability verification)
Conduct or support VI-SPDAT completion when required and coordinate with Coordinated Entry Systems
Educate members on tenant rights, fair housing, and reasonable accommodations
Engage landlords and property managers to support housing placement and resolve barriers
Coordinate move-in logistics, including inspections, utility setup, and move-in readiness
Identify and secure eligible Housing Deposit resources (security deposits, utilities, application fees, move-in costs)
Prepare and submit Housing Deposit requests and supporting documentation for health plan authorization
Track approval status, timelines, and disbursement coordination with internal finance teams
Ensure deposits align with approved housing plans and program guidelines
Provide ongoing tenancy support to help members maintain stable housing
Support lease compliance, household management, and landlord communication
Identify early warning signs of housing instability (late rent, lease violations, behavioral concerns)
Assist with conflict resolution, repayment plans, and eviction prevention strategies
Support annual recertifications and ongoing housing plan updates
Link members to community resources (benefits, behavioral health, financial literacy, life skills)
Maintain timely, accurate documentation in Akido’s EHR and case management systems
Ensure services align with authorization requirements and billable activity standards
Track time spent and activities in compliance with Housing CS billing rules
Coordinate closely with care managers, ECM teams, and operations staff
Participate in case conferences, huddles, and supervision as required
Serve as a key liaison between members, providers, landlords, health plans, and community partners
Support outreach and engagement efforts when needed
Identify workflow gaps and contribute to process improvements
Other duties as assigned based on program needs
Qualification
Required
1+ year experience in housing navigation, case management, social services, or a related field
Strong knowledge of homeless services systems
Strong knowledge of Coordinated Entry and VI-SPDAT
Strong knowledge of Housing First and harm reduction principles
Comfortable working with individuals experiencing homelessness, serious mental illness, substance use disorders, and complex social needs
Highly organized and detail-oriented; able to manage multiple cases simultaneously
Confident communicator with strong documentation skills
Comfortable working across multiple systems (EHRs, HMIS, referral portals, spreadsheets)
Able to work independently in the field while remaining accountable to team goals
Valid driver's license and reliable transportation (field work required)
Preferred
CalAIM Community Supports
Bilingual (Spanish strongly preferred; other languages a plus)
Experience working in Los Angeles County and/or Kern County homeless systems
Familiarity with Housing Deposit and Tenancy Sustaining billing workflows
Benefits
Medical, dental, and vision insurance
Paid sick time
Accrued paid time off (PTO)
Hybrid work environment (field + remote)
Opportunities for growth within a rapidly scaling healthcare technology company
Meaningful work directly impacting housing stability and health outcomes
Company
Akido Labs
Akido is a care delivery platform based in Los Angeles with the mission to ensure our most vulnerable communities thrive.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$81.62MKey Investors
Oak HC/FT
2025-05-15Series B· $60M
2020-12-16Series A· $11.2M
2020-12-16Corporate Round· $6.2M
Leadership Team
Prashant Samant
CEO & Co-Founder
A
Andrew Poksay
Head of Special Projects
Recent News
Soma Capital
2026-01-08
MIT Technology Review
2025-09-22
Company data provided by crunchbase