Lamps.com · 3 hours ago
Illuminate - Lighting Supply Project Manager
United States
Full-time
Remote
Mid Level
$90K/yr - $115K/yr
3+ years expLamps.com Inc. is a lighting design and supply company that serves both consumer and wholesale channels. The Lighting Supply Project Manager will lead project execution, manage client relationships, and oversee project planning and coordination to ensure successful delivery of lighting solutions.
E-CommerceHome DecorLightingOnline Portals
No H1B
Responsibilities
Establish and maintain strong relationships with clients, acting as the primary point of contact throughout the project delivery lifecycle
Proactively engage with clients, fostering strong relationships through clear communication, timely follow-ups, and a solutions-oriented approach to project needs
Identify and relay potential business opportunities, sharing insights on new relationships or project leads with the Business Development team to support growth initiatives
Attend industry and networking events to stay abreast to new products and develop relationships for clients
Review a construction schedule to collaborate with the client to identify project requirements, including functional and aesthetic goals, budget constraints, and timelines
Oversee and support project coordinators in managing project schedules, submittals, SSR/PSR, etc., to ensure deadlines are met for delivery and installation
Oversee Order Management led by project coordinators
Hold For Release Purchase Order for Shop drawing coordination
Coordinate with internal business development and quotes team in the transition from notice to proceed to project delivery and execution
Communicate with external stakeholders in the ecosystem, such as owners, architects, designers, engineers, general contractors, electrical contractors, and other trades, to ensure successful project completion
Become proficient in and utilize Illuminate's established systems and technology to work efficiently and to the highest standards
Ensure effective internal team communication flow between business development, project coordinators, and the logistics team
This role has formal or informal supervisory responsibilities of a Project Coordinator
Review and finalize submittal packages for client approval and record-keeping
Project financial management, including P&L oversight, tracking customer payments, and monitoring project budgets to prevent cost overruns and ensure profitability
Ensure effective and efficient project closeout, including providing documentation to the owner, and expeditious and accurate financial project closeout
Conduct project retrospectives, analyzing manufacturer performance, financials, and time allocation to identify key learnings and recommend improvements for future projects and client engagements
Provide guidance on product selection, offering alternative solutions to meet project specifications effectively
Proactively identify potential challenges during quoting, ordering, delivery, and installation phases
Develop and implement solutions to resolve project issues efficiently, minimizing delays and maintaining client satisfaction
Proactively manage and communicate punch list resolutions, working closely with the project coordinator to address issues efficiently while keeping clients informed and ensuring a smooth project closeout
Facilitate communication with installation personnel (general contractors, electrical contractors) to ensure proper understanding of the products delivered and provide troubleshooting and guidance when issues arise
Partner with the warehouse team on project logistics and product readiness
Qualification
Required
Minimum of 3-5 years of experience in Construction Management, Architecture, or Engineering, and/or Design experience
Organized and proficient at managing workload and prioritization of activities
Exceptional attention to detail, with a demonstrated ability to problem solve both proactively and reactively
Excellent communication and interpersonal skills, fostering strong collaboration with clients and team members
Experience in client-facing operations, vendor management, client relations, and customer service
Demonstrated competence and professionalism when dealing with various levels of internal and external partners
Strong ability to handle escalation of issues from client to manager
Preferred
Bachelor's Degree (or equivalent)
Expert user experience in Bluebeam Revu, Google Workplace Suite
Strong knowledge and ability to read and interpret architectural plans
Benefits
Comprehensive benefit package including health Insurance
Dental and vision
FSA/HSA offerings
Short-term disability
Basic life insurance
Flexible time off
Paid parental leave
401(k) plan with up to 4% safe harbor match
Company
Lamps.com
Our team partners with brands, developers, contractors, architects, and designers to turn lighting concepts into reality.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
A
Anthony Balsamo
CEO
Company data provided by crunchbase