Product Manager, Help Guide, gUP jobs in United States
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Google · 5 days ago

Product Manager, Help Guide, gUP

Google is a leading technology company focused on user-centric products. In this role, you will work cross-functionally to guide products from conception to launch, particularly in leveraging AI to enhance support capabilities across key consumer products.

AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Understand user and product needs, set a strategic direction, and ensure it aligns with gUP’s and the Product Area’s overall goals
Analyze every touch point across the self-help journey and optimize conversational AI for consumer support within that context to drive engagement and successful outcomes
Generate new ideas, prioritize features, and collaborate with engineering, your product peers, and other partners to deliver a high-quality product
Develop strategies to drive usage, engagement, and complete rates
Work with engineering, operations, product verticals and other teams to ensure Help Guide’s success for your product area

Qualification

Product managementGenerative AITechnical product launchInfrastructure designData analysisPassion for consumer productsCommunicationCollaborationProblem-solving

Required

Bachelor's degree or equivalent practical experience
3 years of experience in product management or related technical roles
1 year of experience taking technical products from conception to launch
Experience with the domain area of Generative AI or Large Language Models

Preferred

Experience working closely with engineering to understand infrastructure design and trade-offs
Experience turning broad, ambiguous problems into clear, well-structured projects
Experience collaborating with complex, cross-functional teams on high-velocity projects
Ability to define metrics, analyze experiments, generate insights, and communicate results to the wider organization
Excellent communication skills including presenting regularly to executive leadership
Passion for consumer products, customer support, next-gen technologies

Benefits

Bonus
Equity
Benefits

Company

Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.

H1B Sponsorship

Google has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)

Funding

Current Stage
Public Company
Total Funding
$26.1M
Key Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M

Leadership Team

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Sundar Pichai
CEO
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Thomas Kurian
CEO - Google Cloud
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Company data provided by crunchbase