DSJ Global · 5 days ago
Sr. Manager Product Safety, Quality, Compliance
Norwalk, CT
Full-time
Hybrid
Senior Level, Lead/Staff
$125K/yr - $145K/yr
10+ years expDSJ Global is a leading ecommerce-focused organization creating high-quality, affordable consumer products. The Senior Manager, Product Safety, Quality & Compliance is responsible for ensuring product integrity across a diverse consumer goods portfolio, managing product risk and compliance, and leading a global quality organization.
RecruitingStaffing AgencySupply Chain Management
Hiring Manager
Joe Bolea
Responsibilities
Own external product risk and regulatory exposure across markets
Serve as the internal authority on global product safety and regulatory requirements (e.g., U.S. federal agencies, chemical compliance regulations, international standards)
Define category-specific regulatory and safety requirements, including warnings, disclaimers, labeling, care & use, and claims
Lead formal product risk assessments and escalate when risks exceed tolerance
Act as the decision-maker for product compliance readiness and regulatory go/no-go determinations
Govern safety warnings, disclaimers, labeling, care instructions, and lot coding across products, packaging, digital listings, and marketing
Lead incident response, regulatory reporting, and recall coordination when necessary
Maintain clear, practical compliance guidance for product, packaging, and ecommerce execution
Manage supplier compliance risk, including traceability, audit readiness, and escalation where vendor practices pose regulatory or brand exposure
Define product performance standards and how they are validated
Establish category-specific durability and performance criteria aligned with consumer use and brand expectations
Own the global testing strategy, including timing, thresholds, and scope
Set pass/fail criteria for safety, performance, and claims substantiation
Manage third-party lab relationships, testing scope, and cost efficiency
Ensure product claims are accurate, defensible, and consistently applied
Own the compliance module within the PLM system for testing requirements, results, approvals, and claims
Lead supplier quality and compliance execution, including audits and corrective action governance
Define risk-based audit and inspection strategies by supplier, category, and volume
Partner with Sourcing on supplier onboarding, selection, and diversification based on quality and compliance risk
Manage factory-level quality execution through a regional QA team
Build right-sized inspection protocols based on risk profile
Drive corrective and preventive actions, including root-cause analysis and supplier capability improvement
Establish post-market surveillance through customer feedback, returns data, and marketplace signals
Identify systemic issues early and resolve them permanently
Lead and develop a global Quality team, including international resources
Collaborate closely with cross-functional partners across Product, Sourcing, Legal, Marketing, and Operations
Provide clear updates to executive leadership on product risk, quality posture, and emerging issues
Represent the organization with external labs, compliance partners, and industry groups
Qualification
Required
10+ years of leadership experience in product safety, quality, and compliance within consumer products
Proven experience owning testing strategy, quality standards, and regulatory decision-making
Deep knowledge of food-contact regulations, consumer product safety standards, chemical compliance, and marketing claims requirements
Experience in ecommerce-centric environments and supporting retail channel expansion
Strong understanding of global supply chains, factory audits, and supplier quality execution
Bachelor's degree in a technical discipline required
Ability to travel internationally up to several times per year
Preferred
Experience across both hardlines and softlines preferred
Advanced degree preferred
Multilingual capability is a plus
Benefits
Comprehensive Benefits Package: Medical, dental, vision, retirement match, generous PTO, holidays, parental leave, wellness resources, on-site amenities (where applicable).
Flexible Work Arrangement: Hybrid schedule with designated in-office days and limited fully remote flex weeks.
Additional Perks: Learning and development support, commuter benefits, pet-friendly environment, wellness programs, snacks, and team-building events.
Company
DSJ Global
DSJ Global is a staffing agency that offers recruitment solutions to supply chain, procurement, technical operations and logistics sectors.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
The Express Tribune
2025-09-10
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2024-11-21
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