HEI Hotels & Resorts · 2 hours ago
Sales Manager-In-Training
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
$28/hr - $29/hrHEI Hotels & Resorts is a sophisticated hotel located in downtown Chicago. They are seeking a Sales Manager in Training who will gain hands-on experience in group, business travel, and catering sales while learning the fundamentals of revenue strategy and client management.
Hospitality
Responsibilities
Shadow Sales & Catering team during program onset; rotate through Group, BT and Catering Sales over 2-3 Months at assigned hotel
Complete training in 1-2 sales systems; become proficient in sales processes and rhythms
Respond to group and catering inquiries; manage sales process from booking entry through contract and turnover
Work with revenue and leadership team to price group business, understanding demand periods and how to convert business over need dates. Master DBR Process
Generate and distribute daily, weekly and monthly sales and catering event reports; attend related meetings
Assist in detailing upcoming groups and events. Prepare Event Orders and Group Resumes outlining group needs. Distribute appropriately and assist finance in collecting final payment as defined in property SOP
Prepare Meeting Diagrams for upcoming events as needed
Manages on property site visits, in-person client interactions during client on site meetings as needed
Work with Corporate Manager of BT to understand Business travel segment. Understand Systems, resources, strategy, tactics and analysis
Management and review of daily arrival reports for business transient management. Support property efforts with daily arrival emails, surveys, client interactions, client follow up, management of client events, etc
Works with DOS on strategic outbound proactive sales efforts, outside sales calls and SWAT reporting
Comply with attendance rules and be available to work on a regular basis
Perform any other job related duties as assigned
Qualification
Required
Flexibility to relocate for placement after completion of the MIT program
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong organizational skills and attention to detail
Strong interpersonal skills with a client-service mindset
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc
Benefits
Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through our 'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Founded in 2002
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
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