Director, Mid-Market Sales & Account Management jobs in United States
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Motive · 1 day ago

Director, Mid-Market Sales & Account Management

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. They are seeking a Director of Mid-Market Sales & Account Management to lead a team focused on driving expansion and retention within their Mid-Market customer base, maximizing Net ARR through upsell and strategic renewals.

Computer Software
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H1B Sponsor Likelynote

Responsibilities

Leadership and Management: Directly manage second-line managers and a handful of frontline managers, motivating and coaching them to achieve quarterly targets and strategic business objectives. Cultivate a high-performance environment that prioritizes accountability, continuous improvement, and customer satisfaction
Talent Development: Recruit, hire, train, and develop top talent, building a pipeline of future leaders within the organization. Demonstrable success in building and scaling sales teams from early stages and guiding transformational growth
Strategic Collaboration: Partner with Marketing leadership to innovate on customer experiences, drive lead generation, and experiment with pricing and acquisition strategies. Collaborate with Product, Sales, Onboarding, and Strategy leaders to identify customer needs, influence roadmap decisions, and design cohesive sales programs, incentive plans, and GTM strategies that connect across global functions for a seamless customer journey
Performance Analysis: Regularly report on key metrics to identify strengths and areas for improvement, using data-driven insights to guide decision-making. Lead the team with a disciplined, data-driven approach to continually assess business performance and achieve quarterly sales targets
Customer Engagement: Drive strategies to boost engagement, upsell, and retention, rapidly testing data-driven ideas for continuous improvement. Act as a customer-facing escalation point for complex deals, using executive relationships to resolve challenges, align strategies, and ensure successful closures with exceptional customer experience
Process Optimization: Create and refine scalable processes to enhance team efficiency and overall performance

Qualification

SaaS sales experienceAccount managementLeadership experienceSalesforce proficiencyValue-based sellingCustomer engagement strategiesProcess optimizationCross-functional collaboration

Required

4 + years of 2nd leadership experience in a high growth technology company
10+ years of experience in SaaS sales, account management, or customer success, with at least 4+ years as a 2nd line sales leader
Demonstrated success leading CMRL or MM customer segments with complex deal cycles, cross-functional dependencies, and strategic renewal motions
Strong operational acumen and comfort working with Salesforce, dashboards, forecasting models, and pipeline analytics
Experience with value-based selling, solution consulting, and/or multi-product growth motions
Excellent communicator and cross-functional collaborator with the ability to influence up, down, and across the organization
Proven ability to build and scale teams in fast-paced, high-growth SaaS environments
This is remote role and can be based anywhere in the in USA or Canada

Benefits

Health, pharmacy, optical and dental care benefits
Paid time off
Sick time off
Short term and long term disability coverage
Life insurance
401k contribution

Company

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.

H1B Sponsorship

Motive has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (24)
2023 (12)
2022 (8)

Funding

Current Stage
Late Stage

Leadership Team

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Shoaib Makani
Co-founder and CEO
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Obaid Khan
Co-Founder and Chief Operating Officer
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Company data provided by crunchbase