TEK NINJAS · 6 hours ago
Customer Service Specialist
Costa Mesa, CA
Contract
Onsite
Entry Level
$23/hr - $24/hr
1+ years expTEK NINJAS is seeking a Customer Service Specialist to serve patients, members, and providers. The role involves answering phone calls, scheduling patient appointments, and ensuring a personalized experience through effective communication and technology.
Cloud InfrastructureInformation TechnologySoftware
Hiring Manager
Siddharth Shanmugam
Responsibilities
Responsible for answering phone calls and scheduling patient appointments
Triages phone calls as necessary
May conduct patient/member pre-certification to ensure coverage for appointments and medical care
With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience
Qualification
Required
One (1) – three (3) years of customer service experience
High School Diploma or equivalent
2+ years direct experience with radiology diagnostic testing scheduling experience – e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine
Health insurance verification knowledge
Preferred
Epic EMR experience
Company
TEK NINJAS
Tek Ninjas develops and delivers innovative technologies in web, app development, cloud and mobility along with a professional service.
201-500 employees
H1B Sponsorship
TEK NINJAS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (73)
2024 (41)
2023 (47)
2022 (34)
2021 (54)
2020 (31)
Funding
Current Stage
Growth StageLeadership Team
Naveen L.
Chief Executive Officer
Company data provided by crunchbase