GM Financial · 23 hours ago
Account Manager - (Rochester, NY)
1400 Computer Dr, Westborough, MA, 01581, US
Full-time
Onsite
Mid Level
$61K/yr - $116K/yr
3+ years expGM Financial is a wholly owned subsidiary of General Motors, focused on driving vehicle sales and customer loyalty through partnerships with GM dealers. The Account Manager will be responsible for managing dealer relationships, providing support for GM Financial products, and ensuring quality customer service to meet the business needs of dealers.
Finance
Responsibilities
Help equip our dealers to sell more new GM units, used vehicles, and drive profitability
Manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Financial initiatives and systems
Maintain effective communication with dealers and appropriate internal partners
Be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market
Professionally represent the brand and demonstrate our captive value proposition
Manage dealer relationships to drive sales and engagement with GM Financial
Support and market all programs, systems, incentives, and rewards
Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending, and other functional areas to resolve issues by partnering with subject matter experts
Analyze dealer-specific data using reporting tools and take appropriate action
Identify and resolve dealer issues presenting excessive risk to GM Financial such as portfolio issues, fraud, and dealer agreement violations
Present information to senior level managers within GM Financial and GM dealerships
Promote a culture of teamwork, excellence, inclusion, and integrity
Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial
Qualification
Required
Professionally represent the brand and demonstrate our captive value proposition
Manage dealer relationships to drive sales and engagement with GM Financial
Support and market all programs, systems, incentives, and rewards
Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending, and other functional areas to resolve issues by partnering with subject matter experts
Analyze dealer-specific data using reporting tools and take appropriate action
Identify and resolve dealer issues presenting excessive risk to GM Financial such as portfolio issues, fraud, and dealer agreement violations
Present information to senior level managers within GM Financial and GM dealerships
Promote a culture of teamwork, excellence, inclusion, and integrity
Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial
Bachelor's Degree strongly preferred, or extensive relevant experience
3-5 years of experience in the automotive industry, lending, or sales in related field preferred
18 months as a GM Financial Account Manager, or completion of the Strategic Account Management Program preferred
This role may require overnight travel within the assigned territory
Responding to dealer communications outside of normal business hours
If you have previously participated in the SAM/PAM program in the last 18 months, you will not be eligible to apply to this position until you have completed 18 months in your initial placement location
Preferred
Bachelor's Degree strongly preferred, or extensive relevant experience
3-5 years of experience in the automotive industry, lending, or sales in related field preferred
18 months as a GM Financial Account Manager, or completion of the Strategic Account Management Program preferred
Benefits
401K matching
Bonding leave for new parents (12 weeks, 100% paid)
Tuition assistance
Training
GM employee auto discount
Community service pay
Nine company holidays
Phone/internet allowance
Company vehicle program
Company
GM Financial
GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2010-09-29Acquired
Leadership Team
Katie DeGraaf
Senior Vice President, OnStar Insurance, Product & Telematics
Ross Reichardt
Chief of Staff; General Motors Insurance
Recent News
2025-11-12
2025-11-04
2025-10-10
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