Pendo.io · 13 hours ago
Director, Marketing Communications
Raleigh, NC
Full-time
Onsite
Director/Executive
$155K/yr - $210K/yr
10+ years expPendo is a fast-growing startup focused on enhancing the experience with software. They are seeking a Director of Marketing Communications to lead global communication strategies, develop compelling narratives, and oversee media and content teams to elevate the Pendo brand.
AnalyticsArtificial Intelligence (AI)Enterprise SoftwareProduct DesignSaaS
No H1B
Responsibilities
Lead and evolve Pendo’s global communications strategy — overseeing media and influencer relations, social media and content creation
Develop compelling corporate and executive narratives that connect Pendo’s mission, products, and market insights to broader industry and cultural conversations
Serve as a trusted advisor to the executive team, partnering with C-suite and senior leaders to craft speeches, presentations, and thought leadership that elevate the Pendo brand and their public presence across channels
Drive media and influencer engagement through strategic campaigns and proactive pitching, earning coverage in top-tier business and technology outlets and speaking engagements at top-tier events
Oversee Pendo’s content strategy, ensuring a consistent voice and high-quality storytelling across owned channels and events
Leverage AI and emerging technologies to enhance content creation, team efficiency, and performance analysis — scaling the team’s creativity and output
Manage agency relationships, ensuring alignment and excellence across earned, owned, and shared media programs
Collaborate cross-functionally with marketing, product, and people teams to support and drive marketing campaigns, product launches, event promotion, employer brand and community initiatives
Measure and report impact, establishing KPIs with an eye toward continuous improvement
Qualification
Required
BA/BS degree required; preference for communications, journalism, marketing, or related field
Minimum of ten (10) years of communications, PR, or editorial experience
Minimum of five (5) years leading integrated teams in high-growth B2B tech or SaaS environments
Proven success developing global media strategies and securing top-tier coverage
Demonstrated ability to craft narratives and content that resonate across audiences and platforms
Experience supporting and coaching executives on messaging, thought leadership, and public speaking
Strong writing, editing, and storytelling skills; mastery of journalistic and AP style
Must be authorized to work in the United States without need for current or future sponsorship
Preferred
Deep understanding of the business, technology, and SaaS media landscape
Experience building and scaling executive communications programs
Comfort navigating and experimenting with AI tools to accelerate content and communications work
A mix of creative and analytical thinking — capable of both big ideas and operational excellence
Collaborative leadership style with experience managing agencies and high-performing teams
Exceptional organization and prioritization skills in a fast-paced, high-growth environment
Benefits
20% corporate bonus
Company
Pendo.io
The only official Pendo LinkedIn account. Pendo’s mission is to elevate the world’s experience with software.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$579.41MKey Investors
JP MorganThoma BravoB Capital
2025-09-30Debt Financing· $100M
2024-08-13Series Unknown· $9.91M
2021-11-11Secondary Market· $110M
Leadership Team
Todd Olson
CEO and Founder
Jennifer G Kaelin
Chief Financial Officer
Recent News
2025-12-24
Morningstar.com
2025-12-17
Company data provided by crunchbase