Verizon · 3 days ago
Representative
White Plains, New York
Full-time
Hybrid
Entry Level
$595/wk - $1,828.50/wk
2+ years expVerizon is a leading telecommunications company that focuses on connecting people to what brings them joy. The Customer Service Representative role involves delivering first-class customer service, solving customer issues, and proactively offering products and services in a fast-paced call center environment.
Communications InfrastructureInternetInternet of ThingsMobileTelecommunications
Responsibilities
Answering incoming calls from customers and responding to requests about installation, disconnection, changes to service, and Verizon products and services
Identifying customer needs and proactively offering our products and services
Contacting customers by phone or in writing concerning past due payments
Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues
Verifying service order accuracy and completeness and making corrections/changes, as needed
Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business
Qualification
Required
Dedication to customer service excellence
Amazing communication skills
Positive, professional attitude
Ability to thrive in a fast-paced work environment
Willingness to help customers connect to the digital world
Must live within 75 miles of the current reporting location for the life of the contract
Ability to work evenings, weekends, holidays, and unscheduled shifts as determined by the needs of the business
Preferred
A related Associate Degree or 2+ years of relevant experience
Customer Service call center experience
Benefits
Health and wellness benefits
401(k) Savings Plan
Paid time off
Adoption assistance
Tuition assistance
Company
Verizon
Verizon is a broadband and telecommunications company that provides information and entertainment services.
10001+ employees
H1B Sponsorship
Verizon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (2)
2022 (6)
2021 (6)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$34.39BKey Investors
Maryland Department of Housing and Community DevelopmentU.S. Department of DefenseConnect Maryland
2025-07-30Post Ipo Debt· $2.29B
2024-06-20Grant· $2M
2024-02-26Post Ipo Debt· $1B
Leadership Team
Daniel Schulman
Chief Executive Officer
Santiago Tenorio
SVP & CTO
Recent News
2026-01-24
2026-01-24
Company data provided by crunchbase