CCA Global Partners · 1 day ago
Digital Project Specialist
CCA Global Partners is dedicated to creating a better world through talent, innovation, and passion, connecting family-owned businesses across North America. They are seeking a Digital Project Specialist to support the ProSource team by providing reporting, analytics, application support, and collaboration on digital development projects.
Retail
Responsibilities
Leverage analytics tools and other data sources to build and deliver reports to the ProSource National team and Franchise owners to measure the success of all website and digital application related tools as it relates to engagement and conversion efforts
Test new website and digital application features to ensure they meet stated business requirements along with executing full regression tests of existing website, commerce, and digital app functionality with each release
Coordinate with Digital Project Managers and outside vendors to communicate any issues found and provide detailed testing results so development resources can efficiently address code issues
Provide first level support for the current ProSource website, the ProSource Trade Pro App, other digital applications, and integrations to other systems as well as analyze issues as they arise and track open bugs to completion
Partner with marketing to maintain analytics and Google Tag Manager properties along with Ninja Cat reporting platform to ensure proper tracking
Support digital project managers with new website and app development projects, including requirements gathering, design reviews, test script development, UAT testing and release planning and implementation
Qualification
Required
Bachelor's degree or relevant experience and 2-4 years of business experience with reporting and analytics as well as working on the improvement and maintenance of digital systems, preferably website, ecommerce or mobile app projects
Excellent problem-solving, negotiation, and decision-making skills required
Proven ability to work on multiple projects in a fast-paced, dynamic environment and deliver results by specified deadlines
Outstanding organizational, communication (verbal/presentation/written), and interpersonal skills
Preferred
General understanding of application development process preferred
Strong sense of curiosity about online or digital technologies and ecommerce desired
Previous experience working in an environment where high quality results are required and proven experience working with cross functional groups and stakeholders at many levels of the organization
Experience with Microsoft Office, Google Analytics, Google Tag Manager, and Reporting software experience with ticket management software and test case writing preferred
Benefits
Flexible time off
Great benefits
Fabulous work environment
Super-collaborative, friendly team
Company
CCA Global Partners
CCA Global Partners provides business service programs to business owners.
Funding
Current Stage
Growth StageRecent News
2025-11-04
NH Business Review
2025-03-29
NH Business Review
2024-04-08
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