Royal Flush Plumbing · 1 day ago
In-House Commercial Account Manager
Atlanta, GA
Full-time
Onsite
Mid LevelRoyal Flush Plumbing is a full-service plumbing company specializing in commercial and residential services. They are seeking an In-House Commercial Account Manager to manage commercial client accounts, build and maintain positive customer relationships, and ensure client satisfaction.
CommercialHome ServicesMechanical EngineeringResidential
Responsibilities
Managing commercial client accounts
Building and maintaining positive customer relationships
Addressing service-related inquiries
Ensuring client satisfaction
Coordinating with internal teams
Service call and proposal follow-up
Assisting with the management of account-related documentation such as contracts and insurance-related information
Securing relationships with at-risk clients
Qualification
Required
Strong skills in Account Management with a focus on effective organization and client relations
Proficiency in Customer Service and Communication, including responding to inquiries and managing client expectations
Experience in customer service with ability to think critically in a high-pressure environment
Excellent problem-solving and multitasking abilities
Proficiency with common business software and CRM tools
Preferred
Previous experience in the plumbing or related construction industry is a plus
Company
Royal Flush Plumbing
Royal Flush Plumbing provides residential and commercial plumbing services.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase