Norm Ai · 1 day ago
IT Engineer
New York City
Full-time
Hybrid
Mid, Senior Level
$130K/yr - $155K/yr
4+ years expNorm Ai is the leading Legal & Compliance AI company, focused on transforming legal code into AI code for enterprises. The IT Engineer will be responsible for managing and securing IT systems, ensuring smooth operations, and collaborating across various teams to maintain a secure IT environment.
Artificial Intelligence (AI)ComplianceLegal Tech
Responsibilities
Own day-to-day IT operations and internal support processes, ensuring reliability and responsiveness
Manage account provisioning and deprovisioning across systems
Support integration of new tools, automation, and workflows across SaaS systems
Collaborate with HR and Ops on onboarding/offboarding and asset management
Act as an escalation point for IT issues and ensure high-quality internal support
Maintain office networks & Wi-Fi
Contribute to defining and implementing company-wide IT and security policies
Work with Engineering to align IT controls with application security posture
Identify and implement improvements to IT automation, observability, and compliance readiness
Drive adoption of best practices in endpoint and SaaS security hygiene
Apply a strong security mindset to IT systems and contribute to security initiatives
Design, implement and maintain secure baseline configurations for key IT and SaaS platforms (ex. Okta, Google Workspace, M365, Slack)
Support device hardening efforts for company-managed endpoints
Assist with implementation and ongoing operation of security tooling such as endpoint protection, mobile device management, and secure authentication
Support rollout and enforcement of access controls, MFA, SSO, and device security policies
Participate in identifying and remediating security misconfigurations and hygiene issues across endpoints and SaaS systems
Work with security team members to remediate incidents, misconfigurations and hygiene issues
Contribute to security-related documentation, including configurations, runbooks, and operational controls
Qualification
Required
4-7 years of experience in IT, security engineering, or systems administration
Proven experience with at least several of: Okta (SSO, MFA, lifecycle management, workflows), Google Workspace administration, JAMF and MacOS system hardening, Endpoint protection tools (CrowdStrike, SentinelOne, etc.), SaaS configuration management and automation
Strong understanding of security principles (least privilege, zero trust, endpoint hardening, patching)
Experience implementing and maintaining SSO and MDM integrations
Excellent troubleshooting and systems-level thinking skills
Strong written documentation and communication skills
Preferred
Experience in startup or high-growth environments
Familiarity with compliance frameworks (SOC2, ISO 27001, etc.)
Automation or scripting experience (Python, Bash, MDM APIs, Okta Workflows)
Experience managing Slack Enterprise, ChatGPT Enterprise, or similar collaboration platforms
Exposure to vulnerability management and security telemetry tools
Security certifications (Security+, Okta Certified Professional, CISSP, etc.)
Benefits
Equity compensation
401(k) plan with an employer match
Top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans
Relocation reimbursement
Company
Norm Ai
Norm AI is a regulatory AI agent company that automates legal and compliance tasks.
51-200 employees
H1B Sponsorship
Norm Ai has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
Funding
Current Stage
Growth StageTotal Funding
$136.1MKey Investors
Blackstone Innovations InvestmentsCoatue
2025-11-14Private Equity· $50M
2025-03-11Series A· $48M
2024-06-25Series A· $27M
Leadership Team
John Nay
Founder & CEO
Recent News
globallegalchronicle.com
2025-11-27
Company data provided by crunchbase