Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates · 2 hours ago
Legal Technology Training & Support Coordinator
New York, NY
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $140K/yr
7+ years expSkadden, Arps, Slate, Meagher & Flom LLP is a prestigious law firm known for its innovative approach to legal issues. They are seeking a Legal Technology Training & Support Coordinator to train end-users on Legal Technology applications and provide ongoing support while developing training materials and coordinating training plans across the firm.
ConsultingLaw EnforcementLegal
Responsibilities
Develops training plans for Firm-wide roll-out of new Legal Technology software
Provides group or one-on-one training sessions to attorneys, paralegals, and business services professionals in both domestic and international offices
Provides "just-in-time" training to end-users, as referred by the Legal Technology Help Desk
Provides case-specific training, focusing on using applications to address the specific needs of the case team
Develops and maintains training materials, documentation, quick tips and/or best practice guides
Creates, designs, and maintains training modules including subject based training demos, “How To” training videos and FAQ’s as required
Schedules training sessions and maintains training attendance records
Provides on-going end-user support via phone or email
Conducts training needs analysis
Assists with the training and development of the Legal Technology Help Desk employees
Assists with quality assurance testing of internally and externally developed software applications
Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others
Manages Firm resources responsibly
Complies with and understands Firm operation, policies, and procedures
Performs other related duties as assigned
Qualification
Required
Strong understanding of the Litigation Review Process
Thorough working knowledge of litigation support applications (e.g. Relativity, TimeMap and CaseMap)
Ability to assimilate new product specifications and capabilities rapidly and relate them to user requirements
Excellent analytical, troubleshooting, organizational, and planning skills
Demonstrates strong interpersonal and communication skills, both verbally and in writing
Demonstrates close attention to detail
Ability to work well in a demanding and fast-paced environment
Ability to handle multiple projects and shifting priorities
Ability to organize and prioritize work
Ability to handle sensitive matters and maintain confidentiality
Ability to use discretion and exercise independent and sound judgment
Ability to work well independently as well as effectively within a team
Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
Flexibility to travel
Flexibility to adjust hours and work the hours necessary to meet operating and business needs
Bachelor's degree
Minimum of seven years of related work experience inclusive of five years of applications training experience in a legal or professional services environment
Benefits
Competitive salaries and year-end discretionary bonuses.
Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
Generous paid time off.
Paid leave options, including parental.
In-classroom, remote, and on-demand learning and professional development opportunities.
Robust well-being classes and programs.
Opportunities to give back and make an impact in local communities.
Company
Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates
Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates delivers the highest quality advice and novel solutions to legal challenges, enabling clients to achieve their business goals.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Annemarie Crouch
Chief People Officer
Armando Gomez
Partner
Recent News
bloomberglaw.com
2026-01-06
Mergers & Acquisitions
2025-10-23
2025-10-20
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