Capital Vacations · 3 hours ago
Customer Service Agent 8:00AM-4:30PM - Capital Vacations
Springfield, MO
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrCapital Vacations is the fastest growing timeshare company in the country, seeking energetic individuals to join their customer service team. The Customer Service Agent will handle inbound calls, assist customers with prepaid vacation packages, and ensure high-quality service while resolving issues promptly.
HospitalityResorts
Responsibilities
Assist customers holding prepaid corporate marketing mini-vacation packages
Requalify customers based on current corporate marketing package tour qualifications
Positively influence the tour show rate through effective communication and service
Resolve customer issues using a one-call resolution approach and established guidelines
Maintain professional conduct and deliver high-quality service to all customers and team members
Adhere to scheduled work hours, report on time, and meet performance expectations
Manage time effectively and maintain attention to detail
Uphold a clean, courteous, professional attitude and appearance
Qualification
Required
High School Diploma or GED required
Must be 18 years of age or older
Must be able to pass a background check
Excellent verbal and written communication skills
Strong customer service abilities
General computer proficiency
Proper phone etiquette
Ability to work in a fast-paced environment and handle sensitive customer interactions professionally
Benefits
Quarterly bonuses
Weekly Paydays
Opportunities for Growth
Company
Capital Vacations
Capital Vacations provides hospitality, sales, and resort management services.
Founded in 1978
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-01-30Debt Financing
Leadership Team
Jeff Norris, MBA MCSE
Chief Technology Officer
Jerry Rexroad
Chief Financial Officer
Recent News
2025-12-11
2025-09-09
EIN Presswire
2025-08-21
Company data provided by crunchbase