Rowan University · 19 hours ago
Program Assistant-AS, Office of the Bursar (Internal Applicants Only)
Glassboro, NJ
Full-time
Onsite
Mid Level
4+ years expRowan University is seeking a Program Assistant to support the Office of the Bursar. The role involves managing daily financial transactions, assisting in student loan collections, and providing excellent customer service to students and their families.
EducationKnowledge ManagementUniversities
No H1B
Responsibilities
Daily reconciliation of online payment gateways which includes all online tuition, application and deposit payments, as well as, other online ancillary payments that are processed to the University
Prepare and submit federally required IRS 8300 forms utilizing Cognos reporting and the IRS portal
Assist Accounting Services in reconciling bank deposits processed through the Office of the Bursar
Oversee filing, retention and destruction of source documents based on the state record retention schedule. Utilize Artemis online system to apply for authorization to destroy documents retained
Participate in student orientation and assist with related showcase events
Support Student Loan Office collections of Perkins, LDS, PCL, and UNISA loan programs, as well as, other student loan office related tasks as needed
Scan and upload documentation to OnBase
Assist with collection efforts as needed
Process scholarship and third party payments
Update waivers on student accounts
Support all cashiering functions including the processing of cash, check and credit card transactions received in person and by way of mail for students and parents
Provide customer service and respond to inquiries regarding student billing to internal and external clients via multiple modes of communication
Process daily departmental transmittals received by other University departments. This includes processing journal entries
Daily balancing and settlement of cash drawer and cashier sessions
Prepare cash deposits for armored car pick-up, as well as, electronic check deposits for all payments received by the cashiers from students, parents, and other departments, and log associated direct cash receipt journal entries to the University general ledger
Apply University policies and procedures, federal and/or state laws and regulations regarding financial aid and cash management/Bursar functions as needed in the course of official duties
Other duties as assigned
Qualification
Required
Strong attention to detail in work
Ability to self-manage projects to completion accurately and in a timely manner
Excellent communication skills
Enthusiastic and people-oriented
Enjoy working with students and their families
Exceptional organizational skills
Willingness to work as part of a team in a fast-paced, goal-driven environment
Maintain an overall positive attitude
Daily reconciliation of online payment gateways
Prepare and submit federally required IRS 8300 forms utilizing Cognos reporting and the IRS portal
Assist Accounting Services in reconciling bank deposits processed through the Office of the Bursar
Oversee filing, retention and destruction of source documents based on the state record retention schedule
Utilize Artemis online system to apply for authorization to destroy documents retained
Participate in student orientation and assist with related showcase events
Support Student Loan Office collections of Perkins, LDS, PCL, and UNISA loan programs
Scan and upload documentation to OnBase
Assist with collection efforts as needed
Process scholarship and third party payments
Update waivers on student accounts
Support all cashiering functions including processing of cash, check and credit card transactions
Provide customer service and respond to inquiries regarding student billing
Process daily departmental transmittals received by other University departments
Daily balancing and settlement of cash drawer and cashier sessions
Prepare cash deposits for armored car pick-up and electronic check deposits
Log associated direct cash receipt journal entries to the University general ledger
Apply University policies and procedures, federal and/or state laws and regulations regarding financial aid and cash management/Bursar functions as needed
Four (4) years of professional position-related experience
Possession of a bachelor's degree from an accredited college or university
Possession of an associate's degree and two (2) years of professional position-related experience
Preferred
Graduation from an accredited college or university with a Bachelor's Degree, preferably in Business, Accounting or Finance
Detail-oriented and able to work in a fast-paced environment
Understanding of general payment processing methods
Working knowledge of Banner/Ellucian, Touchnet, and Microsoft Office
Ability to interpret and communicate university, state, and federal policies
Excellent communication skills, both verbal and written, and the ability to work with diverse students and families
Benefits
Comprehensive NJ State health, dental and retirement benefits
Extensive accrued time off/paid holidays
Tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro
Company
Rowan University
Rowan University combines liberal education with professional preparation from the baccalaureate through the doctorate.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.88MKey Investors
National Endowment for the Humanities (NEH)
2023-01-10Grant· $0.13M
2015-07-17Grant· $1.75M
Leadership Team
Sunovia S. Scudder
Co-founder, Youth Empowerment Program
Mark Sedlock
Vice President and CTO
Recent News
2026-01-16
2025-12-28
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