United Wholesale Mortgage · 2 hours ago
Director of Servicing Compliance
Pontiac, MI
Full-time
Onsite
Mid, Senior Level
7+ years expUnited Wholesale Mortgage is a rapidly growing, family-owned company and the #1 wholesale mortgage lender in the nation. The Director of Mortgage Servicing Compliance will oversee and manage the compliance function related to mortgage servicing, ensuring adherence to federal, state, and local regulations through the development and maintenance of policies and procedures.
FinanceFinancial ServicesMortgage
Responsibilities
Develop, implement, and maintain comprehensive compliance programs for mortgage servicing operations
Monitor and interpret changes in federal, state, and local laws and regulations affecting mortgage servicing
Conduct regular audits and assessments to ensure compliance with applicable regulations and internal policies
Collaborate with internal departments, including Legal, Risk Management, Servicing, and Operations, to address compliance issues and implement corrective actions
Provide guidance and training to staff on compliance-related matters and ensure ongoing education and awareness
Prepare and submit compliance reports to senior management and regulatory agencies as required
Serve as the primary point of contact for regulatory examinations and audits
Investigate and resolve compliance-related complaints and issues
Stay informed about industry best practices and emerging trends in mortgage servicing compliance
Qualification
Required
Bachelor's degree in Business, Finance, Law, or a related field; Law degree preferred
Minimum of 7 years of experience in mortgage servicing compliance
In-depth knowledge of federal, state, and local mortgage servicing regulations, including RESPA, TILA, CFPB guidelines, FCRA, FDCPA, SCRA, State Mortgage Servicing Laws, and other relevant laws
In-depth knowledge of FNMA, FHLMC, FHA, VA, USDA, and private investor servicing requirements
Proven experience in developing and implementing servicing compliance programs, policies, and controls
Strong analytical and problem-solving skills with attention to detail
Excellent communication and interpersonal skills, with the ability to effectively interact with all levels of the organization
Strong leadership and team management abilities
Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred
Professional certifications such as Certified Regulatory Compliance Manager (CRCM) or similar are a plus
Benefits
Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck
Free fruit, soft drinks and coffee
Convenience store featuring grab-and-go snacks
In-house Starbucks and indoor/outdoor café with Wi-Fi
Escape room designed for team-building activities
Indoor/outdoor putting greens
Company
United Wholesale Mortgage
United Wholesale Mortgage is a wholesale mortgage lender.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.3BKey Investors
The Gores Group
2025-09-09Post Ipo Debt· $1B
2024-12-05Post Ipo Debt· $800M
2021-01-22IPO
Leadership Team
Martim Schnack
VP, IT Enablement
Recent News
2026-01-23
2026-01-17
DBusiness Magazine
2026-01-16
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