TLD · 18 hours ago
Field Service Engineer
Salt Lake City, UT
Full-time
Onsite
Entry, Mid Level
2+ years expTractEasy, a leader in autonomous vehicle solutions, is rapidly growing in North America and is seeking a skilled Field Service Engineer based in Salt Lake City. The role involves deploying and maintaining a fleet of autonomous vehicles, ensuring customer satisfaction, and driving continuous improvement in processes and operations.
Aerospace
Responsibilities
Coordinating and performing the deployment and entry into service of our autonomous vehicles, with the support of the dedicated Project Manager
Managing the vehicle’s commissioning process, validating the vehicle setup, it’s deployment and the in the product support / improvement with your hands-on feedback
Performing mechanical and electrical maintenance interventions on the vehicles whenever necessary
Hands-on installation and configuration of autonomous hardware and software components as needed
Delivering basic and advanced training sessions, assisting trained customers in the operation and deployment of TractEasy’s autonomous vehicles
Providing remote assistance to our customers through our support system
Participating, along with the Project Manager, on the on-road authorization processes, by performing tests and delivering documentation to the relevant authorities / regulatory bodies
Reporting of risks, issues and variations in project scope, as well as supporting the development and implementation of risk management and mitigation plans
Participating in the continuous improvement of our autonomous vehicle solutions – from deployment to maintenance to best practices in operations
Qualification
Required
Technician/Bachelor Degree in the Automotive or Robotic or similar field is required
At least 2 years of experience as technician or engineer in the automotive, robotic or similar industries
Possess a valid drivers license
Clean background check
Automotive, robotic or similar field maintenance knowledge
Appetite for cutting-edge automation technology
Basic knowledge of CanBus technology, vehicle maintenance, electrical systems and hydraulic systems is a plus
Good presentation and communication skills
Proactive with a strong customer and team focus, as well as a passion for service excellence
Able to work independently
Self-starter with strong capability to interact and work in a multinational environment
Strong technical acumen and problem-solving skills, with the ability to adapt to a dynamic and fast-paced environment
Business fluent (written and spoken) English
Benefits
Travel costs are covered by the company.
Company
TLD
TLD has been specializing for over 70 years in the design, manufacturing, sales, and after-sales services of aircraft Ground Support Equipment (GSE).
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Peter Owitz
Chief Executive Officer - N.A. Manufacturing Operations
David Wells
Chief Financial Officer, TLD-America
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