Teledyne D.G.O’Brien, Inc. · 5 hours ago
Program Coordinator
Portsmouth, NH
Full-time
Onsite
Entry Level
2+ years expTeledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. The Program Coordinator will interact with customers, develop and maintain positive relations, and coordinate various functions to ensure timely execution of customer contracts.
ElectronicsManufacturing
Responsibilities
Maintain up-to-date files in the CRM system, and perform account management tasks, including adds, deletes, and changes
Maintain accurate data files, and prepare quality reports for management
Generate or assist in developing profitable quotations in support of the business strategy
Process sales orders in a courteous, efficient and timely manner
Organize workflow to meet customer deadlines
Conduct post sale follow up in coordination with outside sales team
Manage telephone calls professionally, efficiently, and with good communication skills
Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution with internal Teledyne functions
Understand and appropriately use the company pricing system, and adhere to policies and guidelines
Conduct ongoing customer needs analysis, and help perform research of customer requirements
Participate in management meetings and take part in sales improvement initiatives and other assigned action items
Conduct regular customer review calls and follow up as necessary
Assist in customer escalation process when warranted
Perform reporting functions on an ongoing and timely basis, including tracking quotation activity, and bookings
Assist in the completion of various sales-related projects and activities, including proposal development and marketing campaigns
Qualification
Required
High School Diploma or equivalent plus required
Minimum two years of customer service experience in manufacturing environment
Familiarity with and working knowledge of Microsoft Office applications (Word, Excel, PowerPoint)
Positive attitude, exemplary attendance, and reliable team member
Preferred
Associates Degree or Bachelor's in Marketing or Business Administration
Company
Teledyne D.G.O’Brien, Inc.
Teledyne DGO designs connection systems that transmit signals, data or power through challenging media, such as subsea oil wells, and through pressure barriers, such as the hull of a submarine.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-03-09Acquired
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