Dexian · 2 hours ago
Risk Analyst
Plano, TX
Contract
Hybrid
Entry Level
$28/hr - $31/hr
2+ years expDexian is a leading provider of staffing, IT, and workforce solutions. They are seeking a Risk Analyst I to manage financial risk management, fraud prevention, and provide excellent customer service while adhering to performance metrics.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Abhinav Sharma
Responsibilities
2+ years of experience in a call center setting, focused on areas such as financial risk management, fraud prevention, payments/merchant service processing, banking operations, or fintech
Strong commitment to customer service and customer empathy
Demonstrated efficiency and a strong work ethic when handling inbound phone queues
Excellent prioritization skills to meet Service Level Agreements (SLAs) and performance metrics
Exceptional analytical and critical thinking abilities, with a keen eye for detail
Strong organizational skills, capable of managing multiple tasks simultaneously
High integrity and ethical standards in all work performance
Effective collaboration and teamwork skills
Eagerness to learn and adapt to new technologies and processes
Ability to efficiently navigate multiple systems and tools while assisting merchants in real-time
Proficiency with G-Suite and other relevant software applications-Experience with Salesforce, LexisNexis, or specialized Fraud platforms
Qualification
Required
2+ years of experience in a call center setting, focused on areas such as financial risk management, fraud prevention, payments/merchant service processing, banking operations, or fintech
Strong commitment to customer service and customer empathy
Demonstrated efficiency and a strong work ethic when handling inbound phone queues
Excellent prioritization skills to meet Service Level Agreements (SLAs) and performance metrics
Exceptional analytical and critical thinking abilities, with a keen eye for detail
Strong organizational skills, capable of managing multiple tasks simultaneously
High integrity and ethical standards in all work performance
Effective collaboration and teamwork skills
Eagerness to learn and adapt to new technologies and processes
Ability to efficiently navigate multiple systems and tools while assisting merchants in real-time
Proficiency with G-Suite and other relevant software applications-Experience with Salesforce, LexisNexis, or specialized Fraud platforms
Preferred
Education: A bachelor's degree in finance, Accounting, Criminal Justice, or Risk Management is highly preferred
Certified Fraud Examiner (CFE) certification is a plus
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase