Watchmaker Genomics · 3 hours ago
Field Applications Scientist I, North America
United States
Full-time
Remote
Mid Level
$100K/yr - $120K/yr
4+ years expWatchmaker Genomics is an early-stage life science company based in Boulder, Colorado, specializing in DNA- and RNA-modifying enzymes. They are seeking a Field Applications Scientist I to provide technical support for their Next-Gen Sequencing and precision enzyme product portfolios, which includes pre- and post-sales support and customer training.
BiotechnologyHealth CareMedical
Responsibilities
Responsible for providing pre- and post-sales technical and scientific support, both onsite and remote, for customers across WMG’s NGS and precision enzyme product portfolio
North America-based travel (up to 75%) activities including co-travel with sales team members, meetings with key customers, providing training and troubleshooting, and participating in trade shows/conferences. Possible opportunity for international travel
Provides deep product knowledge to solve customer challenges. Triages issues, troubleshoots investigations, and identifies solutions
Creation of training material, and presenting technical content to new or current customers
Inform and implement processes as a part of our North American-field based scientific support organization
Maintain expert-level knowledge of current and new NGS products and workflows, our precision enzyme portfolio and associated applications, competitor products and NGS automation support offerings
Provide customer and market feedback on WMG products; Identify and communicate unmet customer needs that will aid in the development of new and innovative products
Work closely with the commercial team to identify and support collaborations with leading research institutions and industry partners to accelerate the sales cycle, including both pre-sales and post-sales troubleshooting
Support marketing activities including generation of customer-facing technical content (i.e. posters, app/tech notes, white papers, webinars) as well as participating in and presenting at trade shows/conferences
Participate in sales, marketing, and product strategy meetings when appropriate
Follow best practices and documentation requirements for customer-related activities and events in CRM
Additional duties as required within the remit and responsibilities of the role
Qualification
Required
MSc in Genetics, Molecular Biology, Biochemistry or related field
4+ Years experience within NGS field applications
Advanced knowledge of and practical experience with experimental design, applications/assay development, NGS library preparation, PCR, qPCR, good lab practices, and troubleshooting
Ability to travel up to 75% of time
Strong customer consultative skills which includes application of scientific knowledge and analysis, exceptional customer engagement, and fostering of customer relationships
High self-motivation and must have demonstrated ability to work in a collaborative team environment
Excellent verbal and written communication skills
Preferred
Experience with CRM software (particularly Salesforce.com) highly desirable
Multiple languages is a plus
Benefits
Flexible Time Off
Holidays
Employer covers 75% of base medical plan with buy-up options
EAP (employee assistance program)
Employer paid dental with a buy-up option
Employer paid vision
Employer paid $25,000 life/AD&D policy
Paid parental leave
401(k) retirement plan with a 4% match
Company
Watchmaker Genomics
Watchmaker Genomics is a biotechnology company that focuses on breakthrough applications for reading, writing, and editing DNA.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$48.27MKey Investors
Decheng Capital
2022-06-02Series A· $40M
2020-08-27Series Unknown· $8.27M
Leadership Team
Trey Foskett
Co-Founder and Chief Executive Officer
B
Brian Kudlow
Co-Founder
Recent News
2025-12-15
2025-11-14
Company data provided by crunchbase