Graves-Gilbert Clinic · 16 hours ago
Executive Director of Ancillary Services
Graves-Gilbert Clinic is a dynamic, physician-owned, multi-specialty clinic seeking an Executive Director of Ancillary Services. This role provides strategic and operational leadership for the Radiology and Laboratory departments, focusing on growth, service line expansion, operational efficiency, and financial performance.
Health CareMedical
Responsibilities
Develop and execute strategic growth plans for Radiology and Laboratory services across multiple clinic locations
Identify and lead expansion opportunities including new service lines (e.g., advanced imaging, molecular testing), satellite site development, and direct-to-consumer offerings
Evaluate emerging technologies and trends to enhance diagnostic capabilities and service differentiation
Support physician partners in clinical decision-making and service development initiatives
Oversee day-to-day operations of Radiology and Laboratory departments, ensuring consistency, quality, and efficiency across all sites
Standardize workflows, policies, and protocols while tailoring operations to the unique needs of each clinic location
Ensure timely and accurate diagnostic services with a focus on turnaround time, access, and patient satisfaction
Develop and manage operational and capital budgets for all ancillary services
Monitor financial performance, identify variances, and implement corrective actions to meet revenue and margin targets
Collaborate with the finance and billing teams to maximize reimbursement and ensure compliant coding and documentation
Lead and mentor multi-disciplinary teams including department managers, supervisors, technologists, and support staff
Promote a culture of accountability, innovation, collaboration, and continuous improvement
Support recruitment, training, and retention strategies to build strong clinical and operational teams
Ensure compliance with federal, state, and accreditation standards (e.g., CLIA, ACR, CAP, OSHA)
Monitor and improve quality metrics, including accuracy, efficiency, patient outcomes, and satisfaction
Lead quality improvement and risk management initiatives across ancillary departments
Serve as the primary liaison between ancillary services and physician leadership
Present strategic plans, performance metrics, and improvement initiatives to the Board and physician committees
Foster strong relationships with internal providers, external vendors, and community partners
Qualification
Required
7–10+ years of progressive leadership in multi-site healthcare operations, preferably within a physician-owned or outpatient clinical environment
Direct experience managing Radiology and/or Laboratory services
Strong background in strategic growth, budgeting, and multi-specialty collaboration
Strategic mindset with operational savvy
Financial acumen and business development skills
Excellent communication and relationship-building ability
Strong leadership presence and team development orientation
Comfort working in a physician-led, fast-paced, evolving environment
Master's degree in healthcare administration, Business Administration, or related field
Preferred
Experience in a physician-owned organization with governance by clinical leadership
Familiarity with outpatient imaging expansion, molecular diagnostics, or direct-to-consumer testing models
Knowledge of EMR, LIS, and PACS systems