Manager, Customer Compliance jobs in United States
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DP World · 14 hours ago

Manager, Customer Compliance

positionPalmetto, GA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date5+ years exp

DP World is a global logistics organization seeking a Customer Compliance Manager in Palmetto, GA. This role is responsible for ensuring adherence to customer regulatory requirements, leading audits, and managing a team to maintain operational excellence and customer trust.

GovernmentLogisticsMarine TransportationSupply Chain ManagementTrading Platform

Responsibilities

Lead customer audits, assessments, and inspections from preparation through closure
Serve as the primary point of contact for customer compliance inquiries and escalations
Ensure continuous audit readiness across all warehouse operations
Lead, coach, and develop a team of 10–15 compliance or quality team members
Set clear performance expectations and ensure accountability
Conduct performance reviews, coaching, and corrective action as needed
Own and track corrective and preventive action plans to completion
Partner with cross-functional leaders to address root causes and prevent recurrence
Ensure compliance documentation, SOPs, and work instructions are accurate, current, and audit-ready
Maintain evidence repositories to support customer and regulatory requirements
Monitor daily warehouse operations to ensure adherence to customer standards, safety requirements, and contractual obligations
Identify compliance gaps and proactively implement corrective actions
Ensure required compliance training is completed, documented, and validated
Partner with HR and Operations to support onboarding and ongoing compliance education

Qualification

Warehouse compliance experienceAudit managementPeople managementCustomer-facing experienceDocumentation skillsCorrective actionsTraining validationTeam leadership

Required

5+ years of warehouse compliance, quality, or operations experience
2+ years of people management experience
Strong audit, documentation, and customer-facing experience

Benefits

Market-competitive compensation package
Opportunity to grow within a global, high-performing organization
Exposure to large-scale operations
Innovation
Career mobility

Company

DP World

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Glassdoor3.8
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Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world.
dateFounded in 2005
location
Dubai, Dubai, ARE
people-size10001+ employees
web-link
https://www.dpworld.com/

Funding

Current Stage
Late Stage
Total Funding
$100M
2024-12-19Debt Financing· $100M

Leadership Team

F
Fahad AlBanna
CEO of DP World Tartus
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Rizwan Soomar
CEO & MD, North Africa and Subcontinent
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Recent News

GlobeNewswire
DP World Expands Dominican Republic-Europe Air Cargo Service
2026-01-20
GlobeNewswire
Port Saint John Completes CAD$247m West Side Modernization, Supported by DP World Investment
2026-01-15
EIN Presswire
DP World Partners With Team Aker Dæhlie As Official Logistics Partner
2026-01-07
Company data provided by crunchbase