SunSource · 3 hours ago
Inside Sales / Customer Service Representative
Hartland, WI 53029
Full-time
Onsite
Mid Level
3+ years expSunSource is a company specializing in engineered custom products and solutions in the areas of hydraulics, pneumatics, automation, and electrical systems. The Inside Sales / Customer Service Representative will provide best-in-class customer service, manage customer inquiries, and assist in order processing to meet customer needs.
EnergyIndustrialMachinery ManufacturingProductivity ToolsRenewable EnergySolarSupply Chain Management
Responsibilities
Take incoming phone calls from customers
Respond promptly to customer inquiries thru phone calls, e-mails and customer portals as necessary
Enter customer orders in Price Engineering ERP system with goal of 100% accuracy
Quote customers on components as needed and enter all quotes into ERP system or shared directory
Assist customers in finding components by using product catalogs, web-based catalogs, internal resources
Expedite customer orders as needed to meet required and promised dates
Provide solutions to customer needs in a “team” environment
Follow-up on quotes as needed
Assist outside sales when necessary (quoting, expediting, customer visits)
Continuous development of sales skills to up-sell or additional-sell to customers
Other responsibilities and/or projects as assigned by management
Qualification
Required
2 or 4 year degree in fluid power, business, marketing, or related experience
3+ years in customer facing position
3-5+ years computer experience (MS Office, ERP or MRP system)
Excellent communication skills, both written and verbal
Ability to work in both team environments and individually
Ability to multi-task and prioritize work on a regular basis
Ability to maintain composure under stressful situations
Excellent time management skills
Self-motivated, energetic
Sound judgment and decision-making ability
Demonstrates integrity and ethical standards
Maintains a professional demeanor at all times
Effective listening, communication and negotiating skills
Motivated self-starter, comfortable in fast-paced environment
Company
SunSource
SunSource Energy owns, develops, engineer, procures, constructs and operates solar energy projects globally.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-11-02Acquired
Leadership Team
R
Robert Jacobs
CTO
Recent News
2024-10-28
Company data provided by crunchbase