ujet.cx · 17 hours ago
Partner Manager, GTM & Activation
United States
Full-time
Remote
Mid Level
$115K/yr - $150K/yr
3+ years expUJET is a leader in AI-powered contact center innovation, providing a cloud platform that enhances customer experiences through advanced AI solutions. They are seeking a strategic Partner Manager, GTM & Activation to manage relationships with technology partners and lead activation efforts across the partner organization.
Artificial Intelligence (AI)Cloud Data ServicesInformation TechnologySoftware
Responsibilities
Primary Relationship Owner: You are the dedicated Relationship Manager for Technology, Referral, and Alliance partners (e.g., Kustomer, Integrated ISVs)
Alliance Strategy: Drive the quarterly business reviews (QBRs) and joint go-to-market planning with these partners to ensure UJET remains top of mind and a preferred partner
The "Activation Engine" for All: While you do not relationship-manage TSDs or Resellers, you own the delivery of their activation
Training Execution: You are responsible for ensuring that every partner—whether a TSD, a VAR, or a Tech Alliance—is trained, certified, and competent in pitching UJET
Revenue Readiness: Your goal is to move partners from "Signed" to "First Deal Registration" as quickly as possible. You will run the webinars, certification boot camps, and enablement sessions required to achieve this
AI/Spiral Fluency: Specifically focus on upskilling the ecosystem on the "AI-First" narrative, ensuring partners can effectively position Spiral against legacy competitors
Internal Visibility: You are the voice of the partner internally. Proactively communicate new partner integrations, wins, and activation milestones to the wider UJET Sales and Marketing teams
Launch Operations: Support the launch of new partners by coordinating with Legal, Finance, and Ops to ensure portal access, deal registration accounts, and sandbox environments are configured correctly
Program Alignment: Guide partners through the Jetstream Partner Program structure, ensuring they understand requirements and benefits
Qualification
Required
3+ years in an Alliances, Partner Management, or Partner Enablement role, preferably within a SaaS, CCaaS, or Enterprise Software company
Comfort working with technical concepts (APIs, integrations) to help operationalize technical partner onboarding and joint development planning
Strong ability to lead training sessions and present complex value propositions to diverse audiences (from Sales VPs to Solution Engineers)
Ability to work seamlessly under the VP of Channel Sales while supporting the broader strategic goals of the Business Development organization
Benefits
Medical
Dental
Vision
401(k) plan
Commuter benefits
And more.
Company
ujet.cx
Great customer experiences are engineered from the foundation up. At UJET, we believe modern CX rests on three non-negotiables: 1.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$176.6MKey Investors
Sapphire VenturesGoogle VenturesKleiner Perkins
2024-09-24Series D· $76M
2020-06-24Series C· $55M
2018-02-13Series B· $25M
Leadership Team
Vasili Triant
CEO
Ian Peters-Campbell
Chief Technology Officer
Recent News
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