Merit Restorations · 6 hours ago
Project Director, Dallas, TX
Arlington, TX
Full-time
Hybrid
Lead/Staff, Director/Executive
$65K/yr - $125K/yr
3+ years expMerit Restorations specializes in mitigating and rebuilding properties damaged by disasters. The Project Director will oversee reconstruction projects, mentor project managers, and ensure operational excellence while managing project financials and client relationships.
Construction
Responsibilities
Visit new assignments, document full scope, and ensure the scope is clearly understood by the customer
Create accurate estimates and budgets to ensure completion at targeted gross margins
Assume full responsibility for your project financials including pricing, costs, margins, and budget creation
Establish payment terms, including progress billings and deductible collection, in accordance with company standards
Manage and collect all outstanding A/R for your assigned projects—directly or through internal partnerships with the Accounting team
Establish a completion schedule that is achievable and clearly communicated to the customer
Acquire, direct, and manage subcontractors; prepare and negotiate subcontractor agreements within company guidelines
Provide detailed quality control through frequent jobsite visits and monitoring of subcontractor work
Manage project deadlines on multiple projects simultaneously, adjusting as needed to protect margin and customer experience
Prepare and execute all change orders and supplements
Manage jobsite safety in alignment with OSHA and Merit safety policies
Prepare and complete punch list items; secure certificate of satisfaction at project completion
Resolve conflicts, warranty concerns, and other complaints as needed
Uphold all company policies, procedures, and safety standards at all times
Support CCPMs in achieving strong TPA program compliance and POM scores
Assist PMs with difficult customers, escalations, or complex job scenarios when appropriate
Partner with the Branch Manager to strengthen accountability, job readiness, and PM performance across the office
Help identify training, development, and skill-building opportunities for PMs
Provide ongoing guidance on documentation, budget creation, scheduling, and margin protection
Work alongside Branch Manager to setup joint job walks to coach on scoping, estimating, and customer communication
Review CCPM job financial performance and provide coaching improvement insights
Review and inspect work performed to ensure Merit standards are met
Minimize Merit's exposure to risk by enforcing quality, documentation, and contract compliance
Track project budgets and expenses to protect and exceed margin targets
Interpret and relay building plans and specifications accurately
Manage inspection processes to ensure compliance with local/national codes and other building details
Participate in company-sponsored marketing functions and events when needed
Communicate throughout the project with the customer, the assigned PMs, Accounting, and internal stakeholders
Manage day-to-day client interaction and communication
Set and manage realistic customer expectations
Communicate effectively with clients to identify needs and evaluate solutions
Resolve or escalate issues in a timely and professional manner
Communicate difficult or sensitive information tactfully
Build alliances and relationships with adjusters, carriers, and key partners to improve performance and referral flow
Qualification
Required
Confident to speak candidly, assume roles and tasks, and report back clearly on outcomes and impact
Able to make professional decisions in a fast-paced environment and own the results
Strong leadership instincts with the ability to mentor and uplift developing PMs
Excellent analytical and problem-solving skills
Capable in both a leadership and team-player role
In-depth understanding of the company, our values, and our position in the industry
Knowledgeable in reading and interpreting building plans and specifications
Strong subcontractor bid solicitation and negotiation skills
Proficiency with Microsoft Office (Word, PowerPoint, Outlook, Excel) required
Excellent communication, interpersonal, and time-management skills with the ability to communicate professionally with all stakeholders
Preferred
Three years of insurance restoration experience preferred; commercial a plus
Experience in construction, restoration, or related trades preferred but not required
Working knowledge of Xactimate preferred
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Company
Merit Restorations
Water damage restoration service
Founded in 2014Purcellville, Virginia, USA
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Aaron McCleary
COO and CFO - Merit Restorations
Aaron Holmes
Managing Partner at Merit Restorations
Company data provided by crunchbase