xAI · 1 day ago
Fiber Operations Area Manager
xAI is dedicated to creating AI systems that enhance human understanding of the universe. The Fiber Operations Area Manager will lead fiber operations across multiple data center sites in Memphis, managing teams of technicians and ensuring high-performance fiber infrastructure to support critical computing environments.
Artificial Intelligence (AI)Foundational AIGenerative AIInformation TechnologyMachine Learning
Responsibilities
Oversee daily fiber optic operations across various Memphis data center sites, ensuring maximum uptime, rapid incident resolution, and adherence to hyperscale best practices
Directly manage, mentor, and develop teams of technicians and foremen in a hands-on capacity, serving as the technical leader and role model for fiber handling, installation, testing, and maintenance
Train technicians and foremen on core activities including splicing, termination, OTDR/power meter testing, link validation, switch configuration, GPU/NIC integration, and deployment procedures
Demonstrate expert-level proficiency in technician tasks and use that expertise to guide teams, troubleshoot complex issues, and maintain high standards
Leverage Python (especially Google-style scripts), Bash, Linux, and related tools to validate links, check system health, and automate/script routine checks
Develop remediation reports and insights using internal tools including NCC, CLI scripts, CVT, Grafana, and other diagnostic/monitoring platforms
Plan, prioritize, and manage technician and foreman work queues to align with operational needs, incident response, maintenance windows, and project timelines
Perform detailed data analysis on failures, trends, and performance metrics to identify root causes, implement fixes, and drive preventive improvements
Collaborate across teams to support capacity planning, deployments, and integration of fiber infrastructure with broader data center systems
Qualification
Required
Extensive experience managing technicians and teams in data center or hyperscale environments, with proven success in fiber optic operations
Hands-on technical depth in fiber infrastructure: installation, splicing, termination, testing, troubleshooting, and maintenance in high-density settings
Strong proficiency with Python scripting (Google-style preferred), Bash, Linux administration, switch configuration, GPU/NIC hardware, and link validation
Experience using tools such as NCC, CLI scripts, CVT, Grafana, and similar platforms for reporting, monitoring, and remediation
Demonstrated ability to train and lead teams through direct, example-based hands-on guidance
Track record of planning work queues, developing remediation strategies, and analyzing failure data
Ability to work flexible hours including evenings, weekends, and on-call as needed in a 24/7 environment
Comfortable in data center conditions: lifting equipment, working at heights, in confined spaces, and around noise/heat
Preferred
Prior experience in hyperscale or large-scale data center fiber deployments
Familiarity with Foreman tools or similar for work planning and tracking
Certifications in fiber optics (e.g., CFOT, FOA), networking, or relevant technical areas
Knowledge of structured cabling standards, fiber types, and advanced testing equipment
Strong problem-solving, prioritization, and adaptability in fast-paced settings
Proficiency with Microsoft Office or similar for documentation and reporting
Company
xAI
XAI is an artificial intelligence startup that develops AI solutions and tools to enhance reasoning and search capabilities.
H1B Sponsorship
xAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$42.73BKey Investors
Neptune Digital AssetsSpaceXMorgan Stanley
2026-01-06Series E· $20B
2025-12-11Secondary Market· $0.3M
2025-07-13Corporate Round· $5.32B
Recent News
2026-01-25
2026-01-24
Company data provided by crunchbase