TravelCenters of America · 20 hours ago
Truck Service Shop Manager
Montgomery, NY
Full-time
Onsite
Mid, Senior Level
$78K/yr - $80K/yr
5+ years expTravelCenters of America is a leading company in the travel center industry, dedicated to providing essential services to truck drivers and motorists. The Truck Service Shop Manager will oversee the Truck Service Profit Center, leading a team of technicians and ensuring excellent customer service while achieving financial objectives.
Business TravelConsultingFood TrucksProfessional ServicesTravel
Responsibilities
Be a servant leader and inspire your team to meet and exceed company performance standards and improve the Truck Service department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage team members according to company policy
Recruit, hire, train and retain highly motivated employees according to company guidelines and create a culture where employees feel respected and recognized for their achievements
Coach your team in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner
Conduct visual inspections to ensure that all products and services are available
Be responsible for achieving financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
Lead all aspects of payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
Qualification
Required
High School Diploma (or GED) required
Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results
Exhibit excellent verbal and written communication skills
Ability to effectively present business actions plans and operational reports to management
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license required
Preferred
Associate's or bachelor's degree preferred
5+ years of supervisory experience in the following areas preferred: convenience store, truck service, travel center, or other related business activity
Benefits
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Company
TravelCenters of America
TravelCenters of America is a publicly traded full-service travel center network that owns and operates travel center franchises.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.1MKey Investors
PennDOT
2023-08-15Grant· $1.1M
2023-02-16Acquired
2007-02-09IPO
Leadership Team
John Thomas
Senior Vice President of Sustainability and Alternative Energy
S
Skip McGary
Executive Vice President of Truck Service and Fuel Procurement
Recent News
EIN Presswire
2026-01-23
Maryland Daily Record
2025-12-04
2025-12-02
Company data provided by crunchbase