Visionary Innovative Technology Solutions LLC · 1 day ago
Remote: ServiceNow Project Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
14+ years expVisionary Innovative Technology Solutions LLC is seeking a ServiceNow Project Manager who will be responsible for managing and driving end-to-end ITSM programs. The role involves collaborating with stakeholders, managing key projects, and ensuring high levels of client satisfaction while delivering quality metrics and managing dependencies across teams.
ConsultingStaffing Agency
Hiring Manager
Anuj Chaudhary
Responsibilities
Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance
Managing several key/strategic projects at any given point in time preferably for ITSM
Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction
Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI
Maintaining strong business communication, presentation, and conflict management
Maintaining and delivering quality metrics, burn down charts, progress, and status reporting at Portfolio Level
Managing relationships & status reporting within the organization, with clients & applicable third parties
Managing internal and external dependencies for the projects
Create and track a plan to deliver the program goals, including the technical implementation plan
Manage dependencies across platform and technology teams to deliver transparency and visibility for key deliverables
Scope (requirements)/ backlog management, quality management and risks and issues management
Create & manage end-to-end program plans
Accountable for end-to-end delivery of overall project
Accountable & lead to deliver agreed solutions with agreed quality
Qualification
Required
Certified Scrum Master
PSM-I
Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance
Managing several key/strategic projects at any given point in time preferably for ITSM
Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction
Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI
Maintaining strong business communication, presentation, and conflict management
Maintaining and delivering quality metrics, burn down charts, progress, and status reporting at Portfolio Level
Managing relationships & status reporting within the organization, with clients & applicable third parties
Managing internal and external dependencies for the projects
Create and track a plan to deliver the program goals, including the technical implementation plan
Manage dependencies across platform and technology teams to deliver transparency and visibility for key deliverables
Scope (requirements)/ backlog management, quality management and risks and issues management
Create & manage end-to-end program plans
Accountable for end-to-end delivery of overall project
Accountable & lead to deliver agreed solutions with agreed quality
Graduate (minimum)
Thrives in collaborative environment
Strong oral and written communication skills with the ability to communicate technical information in non-technical language
Ability to work with all levels of client and internal resources
Ability to organize, delegate, and leverage resources to accomplish objectives
Supervisory skills and the ability to leverage support from other parts of the organization
Customer-focused mindset
Strong customer service orientation
Passion for analyzing problems, designing creative solutions
Comfortable with and effective use of MS Office applications specially MS Project (proficiency expected)
Close attention to detail and accuracy
Deadline driven and result oriented
Flexible attitude and ability to interact with a diverse business user community and changing environment; comfortable with and excited about being part of the driving force behind organizational change management
Preferred
MBA (IT/Operations)
14-18 years of minimum project management experience in IT
Company
Visionary Innovative Technology Solutions LLC
Visionary Innovative Technology Solutions LLC (VITS) has been founded on the principle of partnering with our clients - to provide a smarter way of working.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase