PortCity · 1 day ago
Operations Coordinator II
Philadelphia,PA,US
Full-time
Onsite
Entry, Mid Level
1+ years expPortCity is a company focused on supply chain and billing operations. The Operations Coordinator II is responsible for overseeing supply chain operations, coordinating personnel, and ensuring effective distribution of goods and accurate billing preparation.
Staffing AgencyTransportation
Responsibilities
Coordinate and monitor supply chain operations
Ensure premises, assets, and communication ways are used effectively
Utilize logistics IT to optimize procedures
Manage incoming calls and customer service inquiries
Identify and assess customer needs to achieve satisfaction
Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
Plan and track the shipment of final products according to customer requirements
Keep logs and records of warehouse stock, executed orders etc
Prepare accurate reports for upper management
May perform customer billing functions such as:
Collaborate with finance and sales professionals to maintain accounts receivable
Compile and process information such as prices, discounts, shipping rates, etc
Ensure customers are billed correctly for services offered
Participate in cross-training and other projects as assigned by supervisor
Qualification
Required
1 to 3 or more years of experience as a Logistics Coordinator, Customer Service Representative, or similar administrative role
Excellent customer service skills
Knowledge of laws, regulations and ISO requirements
Ability to work with little supervision and track multiple processes
Computer-savvy with a working knowledge of logistics software and Microsoft Office products
Outstanding organizational and coordination abilities
Great record-keeping abilities
Excellent math skills
Excellent communication and interpersonal skills
Preferred
High school diploma; Higher degree from a technical school will be appreciated
Company
PortCity
Port City Logistics operates over 4 million square feet of warehouse space across multiple US Southeast coastal and inland markets, and coordinates surface transport for ocean containers and domestic truckloads across North America.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Eric Howell
Chief Executive Officer
Rusty Bragg
Chief Operating Officer
Recent News
Company data provided by crunchbase