Housing Assistant jobs in United States
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City of New York · 8 hours ago

Housing Assistant

City of New York is seeking a Housing Assistant in the Administrative Hearing Division. The role involves handling a high-volume caseload of termination of tenancy cases and requires maintaining communication with tenants and property management to ensure compliance with regulations.

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Responsibilities

Act on requests from Property Management to advance Termination of Tenancy cases against tenants who have failed to file annual affidavits of income, failed to permit apartment inspections, and other tenancy obligations
Maintain a full schedule, meeting with tenants each day conducting virtual and in person conferences at Office of Impartial Hearings located 803 Atlantic Avenue leading to administrative hearings
Negotiate stipulations of probation and/or settlement ensuring compliance with NYCHA rules and regulations
Prepare specifications of charges, notices of hearing and calendaring cases
Perform data entry into the Law Department databases
Update the Siebel database with hearing dates
Perform outreach to Property Management for case review including rent adjustments, interim changes, grievances, family service referrals for compliance
Obtain compliance from tenants on outstanding violations of lease obligations
Refer cases for hearing
Prepare and review evidence files for matters that will go before the Impartial Hearing Officer
Perform case tracking, data entry, filing and administrative duties related to case maintenance

Qualification

Siebel DatabaseExcelTermination of Tenancy ProceduresChronic Delinquency SpecificationAnnual Review ProcessCommunication SkillsWriting SkillsOrganizational SkillsTeam PlayerTime Management Skills

Required

A baccalaureate degree from an accredited college
An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems
A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in '1' above
A satisfactory equivalent combination of education and experience as described in '1' or '2' above
All candidates must have a four-year high school diploma, or its educational equivalent

Preferred

Extensive knowledge in the Siebel Database, Excel, and NYCHA's Termination of Tenancy Procedures
Knowledge of CRD and the preparation of Chronic Delinquency Specification of Charges
Knowledge of the Annual Review Process and the completion of Annual Review/Rent Calculations
Excellent communication skills with team members and external parties along with great writing skills
Well organized
Team player
Great time management skills

Benefits

NYCHA provides benefits that include a choice of medical coverage plans
Deferred compensation plans
A defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

Company

City of New York

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City of New York, often called as New York City, is the most populous city in United States.

Funding

Current Stage
Late Stage

Leadership Team

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Carl G Esposito
Chief Information Security Officer
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Dawn Miller
Senior Advisor to the Chief Climate Officer
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