Wells Fargo · 1 day ago
Engineering Associate – Middleware Operations
Wells Fargo is seeking an Engineering Associate – Middleware Operations to join the Chief Technology Office (CTO) aligned to TECHNOLOGY OPERATIONS & SUPPORT. This entry‑level role supports the operational stability, automation, and modernization of enterprise Web and Application Middleware platforms that are critical to Wells Fargo’s technology ecosystem. You will assist with operational activities, system monitoring, and basic troubleshooting in Linux‑based environments while participating in a two-year development program designed for early-career technologists.
BankingFinancial ServicesFinTechInsurancePayments
Responsibilities
Support enterprise Web and Application Middleware platforms by assisting with operational activities, system monitoring, and basic troubleshooting in Linux‑based environments
Support middleware platforms such as Apache Tomcat, Apache HTTPD, WebSphere, and similar technologies
Execute runbook‑driven tasks such as application restarts, health checks, validations, and certificate updates across supported middleware environments
Assist in creating and maintaining automation scripts and operational tooling to reduce manual intervention and improve incident response
Monitor systems, review alerts, and support troubleshooting efforts to restore service and meet operational objectives
Participate in operational support activities related to platform migrations, factory transitions, and middleware upgrades
Work closely with senior engineers to learn platform behavior, operational standards, and automation practices
Follow change management, access controls, and security procedures required for enterprise production environments
Qualification
Required
6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred
6+ months of hands‑on experience (academic, internship, training, or work) supporting middleware, infrastructure, or application operations
Experience performing basic operational tasks on middleware platforms such as Apache HTTPD and/or Apache Tomcat, including restarts, configuration changes, or health checks
6+ months of exposure to Linux and/or Windows environments, including navigating file systems, reviewing application or system logs or executing basic command‑line commands
Experience using at least one monitoring or observability tool (e.g., Splunk, Grafana, AppDynamics, Prometheus) to: review alerts or dashboards, identify abnormal behavior or outages or escalate issues using defined procedures
Demonstrated ability to triage incidents by gathering logs and error messages, documenting symptoms or supporting root‑cause analysis under guidance
Familiarity with incident or ticket management systems (ServiceNow preferred), including updating tickets, tracking status, or documenting resolution steps
Exposure to automation or configuration tools such as Ansible, or equivalent scripting/automation concepts, through coursework, labs, or on‑the‑job use
Foundational knowledge of web and application server concepts, including HTTP request/response basics, application startup and dependency failures or basic Java or .NET application behavior
Experience following documented runbooks, procedures, or operational checklists in a technical environment
Ability to produce clear written documentation, such as incident summaries, operational notes, or procedural updates
Bachelor's in computer science or related field preferred but not required
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Recent News
2026-01-24
2026-01-23
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