Parkwell · 21 hours ago
Commercial Parking Manager
Parkwell is a values-driven company dedicated to creating opportunities for growth and development. They are seeking a dynamic, strategic leader to manage parking operations at a legendary Hollywood campus, overseeing a high-volume, event-driven environment while ensuring seamless operations and top-tier customer service.
Information ServicesInformation TechnologyParking
Responsibilities
Manage a team of approximately 20 people including customer service representatives, grounds maintenance/porter and shift supervisors
Establish and maintain positive working relationships with all clients and customers
Complex financial forecasts and reporting that is deadline driven
Ensure the cleanliness and safety of each location under management
Maintain professional and responsive customer and client service and ensure satisfaction at all times
P&L management and execution against budget
Reporting and documentation as required by each account, client and company executives
Procurement of all supplies needed for operations through company expense procedures
Execution of marketing plans, implementation and maintenance of revenue control procedures and analysis
Maintain adequate staffing levels
Employee recruiting, training, development, accountability, safety and well-being
Compliance with all laws, rules, policies, and safety-standards
Parking equipment optimization, management and maintenance:
Monitor the financial performance of the locations within your portfolio
Compile and analyze reports related to the business operations of your portfolio
Assist in the recruitment, on boarding and training of new hires as well as daily oversight and support for existing staff within your portfolio
Create and execute SOP's for each location under management
Assist in other company initiatives and projects as needed
Support and positively contribute to company’s Mission, Culture, and Values - Be Better, Be Honest, Be Respectful, Be Go-Giver, Be Optimistic, Be Creative
Qualification
Required
Manage a team of approximately 20 people including customer service representatives, grounds maintenance/porter and shift supervisors
Establish and maintain positive working relationships with all clients and customers
Complex financial forecasts and reporting that is deadline driven
Ensure the cleanliness and safety of each location under management
Maintain professional and responsive customer and client service and ensure satisfaction at all times
P&L management and execution against budget
Reporting and documentation as required by each account, client and company executives
Procurement of all supplies needed for operations through company expense procedures
Execution of marketing plans, implementation and maintenance of revenue control procedures and analysis
Maintain adequate staffing levels
Employee recruiting, training, development, accountability, safety and well-being
Compliance with all laws, rules, policies, and safety-standards
Parking equipment optimization, management and maintenance
Monitor the financial performance of the locations within your portfolio
Compile and analyze reports related to the business operations of your portfolio
Assist in the recruitment, onboarding and training of new hires as well as daily oversight and support for existing staff within your portfolio
Create and execute SOP's for each location under management
Assist in other company initiatives and projects as needed
Support and positively contribute to company's Mission, Culture, and Values - Be Better, Be Honest, Be Respectful, Be Go-Giver, Be Optimistic, Be Creative
Driver's License (Required)
Preferred
Driver's License (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Vision insurance